Supriya Kanna

1. Supported multiple areas including user safety, content moderation, chatrooms, live streams, and campaigns.

2. Ensured high-quality and safe experiences for ShareChat users.
Onboarded and trained content creators, and helped retain them on the platform.

4. Planned and executed campaigns, while also managing classified projects for over 150 clients.

5. Worked closely with tools like Master Tool, CRM, Superset, and Redash for data and performance tracking.

6. Communicated regularly with users and clients, handling chatroom operations and live training sessions for FriendZone.

7. Hosted large-scale chatroom events with 3000+ users in single sessions.

8. Involved in quality checks of profiles, content, and app interfaces as part of day-to-day operations.

9. Analyzed operational data to identify trends and recommend adjustments for better performance.

10. Trained new team members on operational processes and company policies for effective onboarding.

1. Acted as the main contact point between clients and the company.

2. Onboarded clients, and maintained strong professional relationships.

3. Designed and executed campaigns to promote company growth and student enrollments.

4. Supported the setup of a Defense Academy, and conducted job drives and pool drives.

5. Trained telecallers and developed strategies to improve conversion rates.

6. Visited colleges, built partnerships, and prepared communication materials for outreach.