supriya R
Chennai,TN
Summary
Seasoned Agile Project Manager / Scrum Master with over 13 years of IT experience, including 5 years in Agile delivery leadership and 7 years in test management. Proven success in leading cross-functional, distributed teams across global projects using Scrum, Kanban, and SAFe frameworks. Expert at facilitating Agile ceremonies, driving continuous improvement, and delivering measurable outcomes in productivity, predictability, and quality. Skilled in stakeholder engagement, PI planning, sprint tracking, risk mitigation, and Agile transformation. Adept at using Jira, Confluence, and Azure DevOps for visibility, governance, and metrics-based delivery. Recognized for applying servant leadership principles to build high-performing, self-organized teams aligned with business goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Scrum Master
Tata Consultancy Services
11.2019 - Current
- Lead multiple Scrum and Kanban teams (8–12 members) in enterprise-scale Agile projects under SAFe (Scaled Agile Framework).
- Facilitate all Agile ceremonies—Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, Retrospectives, and PI Planning.
- Collaborate with Product Owners, RTEs, and stakeholders to define and prioritize program and team backlogs aligned with PI objectives.
- Use Jira, Confluence, and Azure DevOps for sprint tracking, velocity reporting, and transparency in delivery metrics.
- Drive flow efficiency by enforcing WIP limits, managing cycle/lead time, and analyzing cumulative flow diagrams to identify bottlenecks.
- Manage risks, dependencies, and impediments, ensuring delivery alignment with release trains and overall business roadmap.
- Conduct Inspect & Adapt workshops, implementing continuous improvement plans and Agile maturity enhancements.
- Coach and mentor teams on Agile, Scrum, Kanban, and SAFe values, improving predictability, team health, and collaboration.
- Partner with DevOps and QA to embed automation, CI/CD practices, and early feedback mechanisms across sprints.
- Communicate with business leadership via RAID logs, sprint reports, dashboards, and steering committee presentations.
- Participate in organizational Agile Center of Excellence (CoE) activities, contributing to playbooks, templates, and training initiatives.
- Key Achievements:
- Enhanced sprint predictability by 30% through data-driven backlog management and WIP optimization.
- Successfully supported three SAFe Program Increments (PIs) with on-time, cross-team feature delivery.
- Reduced cycle time by 25% and increased throughput by implementing hybrid Scrumban practices.
- Elevated Agile team maturity from level 2 to level 4 within a year through structured coaching and metrics improvement.
Test Manager
Tata Consultancy Services
12.2012 - 10.2019
- Coordinated with stakeholders to gather requirements and define testing scope for projects.
- Managed end-to-end testing lifecycle across multiple large-scale enterprise projects, ensuring high-quality deliverables and release readiness.
- Led a 15+ member QA team in onshore-offshore models, driving test planning, execution, defect triage, and sign-off activities.
- Partnered with business analysts, developers, and PMs to align testing scope with requirements and acceptance criteria.
- Introduced test automation frameworks and optimized regression suites, reducing manual effort by 40%.
- Implemented Defect Prevention and Root Cause Analysis (RCA) processes to enhance product stability.
- Supported transition from Waterfall to Agile testing, embedding QA practices within sprint cycles.
- Managed UAT coordination, stakeholder reporting, and release readiness assessments.
- Tools used: HP ALM, Jira, Confluence.
- Key Achievements:
- Delivered 15+ major releases with zero critical post-production defects.
- Achieved 20% cycle time reduction through QA process automation and optimization.
- Awarded TCS “On-the-Spot” recognition for outstanding delivery quality and Agile transformation support.
Education
Bachelor of Engineering - Electrical And Electronics Engineering
RMK College of Engineering And Technology
Chennai, India06-2012
Skills
- Agile metrics tracking
- Agile coaching
- Project management
- Sprint planning
Certification
SAFe Scrum Master
ISTQB Foundation level
Jmeter internal performance testing
Internally certified in multiple process, technology and domain related to my work
Have completed few domain courses on insurance and have been certified as licentiate from Indian Institute of Insurance.
Core competencies
- Agile Coaching & Mentoring
- Scrum, Kanban & SAFe Frameworks
- Program Increment (PI) Planning & ART Synchronization
- Sprint Planning
- Execution & Delivery Governance
- Backlog Refinement & Prioritization
- Stakeholder & Client Management
- Risk, Issue & Dependency Management
- Continuous Improvement & Retrospectives
- Velocity, Burn-down, and Flow Metrics
- Team Collaboration & Servant Leadership
- Change Management & Agile Transformation
- QA Leadership & Test Management
Tools & Skills
Agile Tools: Jira, Confluence, Azure DevOps (ADO), Rally, Trello, Miro, Mural
Project Delivery: MS Project, RAID Logs, Risk Registers, Status Dashboards, PI Objectives
Testing Tools: HP ALM, TestNG, Selenium, UFT, JMeter (familiarity)
Development Lifecycle: SDLC, STLC, CI/CD, DevOps, TDD, BDD
Collaboration Platforms: MS Teams, Slack, SharePoint, Google Workspace
Metrics & Reporting: Burn-down / Burn-up Charts, Cumulative Flow Diagrams (CFD), Velocity Charts, Team Health Metrics
Timeline
Scrum Master
Tata Consultancy Services
11.2019 - Current
Test Manager
Tata Consultancy Services
12.2012 - 10.2019
Bachelor of Engineering - Electrical And Electronics Engineering
RMK College of Engineering And Technology