Surabhi R Shetty

• Assignment:

1) MDM for Production Line (Soti)

2) Endpoint security for Mobile devices (Zimperium)

Roles and Responsibilities:

• Worked on SOTI MobiControl hosted on intranet.
• Responsible for creating new policies/profiles which meet customer requirements & deploying the same globally.
• Creating Alert rules to notify if MobiControl is down.
• Creation of Device Group and User Permissions required for all Locations.
• Creation of appropriate Lockdown template.
• Evaluating new hardware model against organisation Security Matrix.
• Patching of devices over WiFi and LAN.
• Providing support for 10000+ devices globally.
• OS supported: 5.0.1 – 8.1.0.
• Scheduling patching of devices in SOTI during non-production hours.
• Security patch released by Zebra.
• Onsite opportunity to work on finalizing rollout of Android Enterprise to Production plants.
• Evaluated EMM tools like MobileIron and SOTI which best meets Production Line requirement.
• Consulting and Managed Services Support for Android.
• Monitoring devices using endpoint security solution Zimperium.
• Recognised for customer orientation.
• Completed Workshop on Enterprise Mobile Device Management with Microsoft Intune.
• Part of Cultural committee organizing various activities.

• Assignment:

1) Food Panda, Bangalore, Delhi & Pune Location (Soti)

2) Magma Fin Corp Ltd (Airwatch)

3) OYO Rooms (Airwatch)

4) Toshiba (1Mobility)

Roles and Responsibilities:

• Increased customer satisfaction by resolving enrollmnet/network related issues.
• MDM Monitoring, Administration & reporting end user Devices & taking Compliance Action.
• Giving basic Training to End Users on Device Handling and Administration.
• Responsible for implementing new technical solutions which best meet the customer requirement.
• Responsible for enrolling new devices into the MDM (SOTI and Airwatch) environment & monitoring the behaviour of device for the same (6000+ devices).