Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Extracurricular Activities
Language
Disclaimer
Timeline
Generic

Suraj Gupta

Priya Nath Pandey Road Opp Mahaveer Akhara,Deoghar

Summary

Dynamic customer service professional with extensive experience at Concentrix Daksh Services, adept at enhancing customer satisfaction through expert product knowledge and effective communication.

Overview

4
4
years of professional experience

Work History

Senior Representative

Concentrix Daksh Services India Private Limited
10.2023 - 01.2025
  • Advised customers on product features and usage techniques to maximize their experience.
  • Maintained up-to-date knowledge of products, services, pricing plans, promotions.
  • Monitored customer feedback to identify opportunities for improvement.

Associate

Globiva Services Pvt Ltd
06.2022 - 10.2022
  • Handling Customer Queries via Chat & Call provide backend Support to solve query

Customer Service Associate

Teleperformance Global Services Pvt Ltd
07.2021 - 03.2022
  • Handling Customer Queries via Chat & Email provide backend Support to solve query
  • Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.

Education

Bachelor Degree - B.COM AC,HONS

Sidu Kanhu Murmu University
Dumka
10-2019

I.Com -

As College Deoghar
Jharkhand
01-2016

10th -

RL Saraff High School
Jharkhand
01-2014

Skills

  • Ms Word
  • Power Point
  • Ms Excel
  • Windows
  • Office Package
  • Retail Training
  • Digital Marketing
  • CRM proficiency
  • SEO
  • Blogging
  • Digital Marketing
  • Making Thumbnail
  • Teamwork
  • Adaptability and flexibility
  • Multitasking Abilities

Personal Information

  • Date of Birth: 12/03/1998
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried
  • Religion: Hindu

Hobbies and Interests

  • Playing Chess
  • Listen Music

Extracurricular Activities

Active Participation in Art of living activities

Language

  • English,Hindi

Disclaimer

I hereby declare that all informations given above are correct and true according to the best of my knowledge and belief. Deoghar

Timeline

Senior Representative

Concentrix Daksh Services India Private Limited
10.2023 - 01.2025

Associate

Globiva Services Pvt Ltd
06.2022 - 10.2022

Customer Service Associate

Teleperformance Global Services Pvt Ltd
07.2021 - 03.2022

Bachelor Degree - B.COM AC,HONS

Sidu Kanhu Murmu University

I.Com -

As College Deoghar

10th -

RL Saraff High School
Suraj Gupta