Suraj Kinnerkar
Goa
Summary
Accomplished IT Engineer with extensive experience in IT project and infrastructure management, LAN/WAN network design and administration, and system administration. Proven track record in maintaining and supervising IT infrastructure, performing feasibility analyses, and coordinating disaster recovery planning. Adept at troubleshooting, performance monitoring, and providing end-user training and technical support. Demonstrated ability to lead teams effectively while ensuring seamless operations for both on-site and remote environments. Career goal includes leveraging technical expertise to drive innovative solutions in a dynamic IT environment.
Overview
13
13
years of professional experience
Work History
IT Engineer
Veejay Facility Management Services Pvt. Ltd.
07.2022 - Current
- Maintained and supervised extensive IT infrastructure for various client needs
- Performed feasibility analyses to verify project alignment with budget constraints and infrastructure needs
- Supervised disaster recovery planning
- Designed and deployed new LAN & WAN networks
- Coordinate efforts with both on-site and remote teams to ensure seamless operations
- Facilitated complete support, setup, and training for new clients
IT Support Engineer
Varun Hitech Pvt. Ltd.
10.2018 - 06.2022
- Resolved customer technical problems through various communication channels, including email, live chat, and phone
- Resolved network issues to maintain stable connectivity
- Optimized performance of mainframe systems and overall network
- Facilitated smooth operational workflows by managing system monitoring
- Implemented strategies for secure and accessible network environments
Technical Assistant
Aurumsoft
11.2011 - 12.2016
- Delivered high-level technical assistance for network applications, enhancing support procedures through documentation
- Guided users through troubleshooting and system updates, translating technical information for diverse users
- Implemented malware protection protocols, security patches, and system upgrades for optimized performance
- Conducted routine server maintenance, contributing to continuous network functionality and minimized downtime
Education
Bachelor of Computer Applications - Computers
William Carey University
Shillong, Meghalaya01.2011
ITI Electrician - Electrician
Mallikarjun Industrial Training Center
01.2008
Skills
- IT Project & Infrastructure Management
- LAN/WAN Network Design & Administration
- System Administration & Server Maintenance
- Disaster Recovery & Business Continuity Planning
- End User Training & Technical Support
- Incident, Problem, & Change Management
- Troubleshooting & Performance Monitoring
- Team Leadership & Customer Service Support
Languages
English
Advanced
C1
Marathi
Advanced
C1
Hindi
Advanced
C1
Timeline
IT Engineer
Veejay Facility Management Services Pvt. Ltd.
07.2022 - Current
IT Support Engineer
Varun Hitech Pvt. Ltd.
10.2018 - 06.2022
Technical Assistant
Aurumsoft
11.2011 - 12.2016
ITI Electrician - Electrician
Mallikarjun Industrial Training Center
Bachelor of Computer Applications - Computers
William Carey University
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