Suraj Sharma
Pune
Summary
Dynamic Product Management professional with a proven track record at LENTRA AI, excelling in requirement analysis and stakeholder management. Spearheaded API integrations and enhanced lead conversion by 5% through innovative solutions. Adept in Agile methodologies, fostering cross-functional collaboration to drive project success and deliver exceptional client outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager - Product Management
LENTRA AI PRIVATE LIMITED
Pune
08.2020 - Current
- Gathered requirements and created functional documentation with workflow analysis, UML Diagrams, and worked with HDFC Bank as a client service.
- Created work breakdown structure and collaborated with development team to define project scope.
- Collaborate with cross-functional teams, including IT Development and testing, stakeholders, and compliance, to ensure alignment with industry standards and regulatory requirements.
- Managed project timelines and resources to ensure efficient delivery.
- Created and planned upcoming sprint cycles, actively tracked current sprint progress, and coordinated with clients to raise purchase orders (POs) for billing.
- Worked on documentation of Analytics report to maintain traceability of requirements and end-to-end product management (SDLC), and documentation of production readiness on Jira.
- Created multiple technical documentations such as User Stories, Use Cases, BRD, FSD, DFD, HLS, RTM, etc.
- Led cross-functional teams to develop innovative AI solutions.
- Developed and implemented digital disbursement control system to enhance transaction efficiency.
- Implemented face recognition technology for eKYC integration.
- Interacted with 3rd party vendors such as Credit Bureaus, Posidex, Hunter, NSDL, Karza) for APIs integration with the CD LOS system.
- Third Party (DO Pull and Invoice Push) API Integration, like Reliance, Vijay Sales Merchant.
- OEM API Integration (Panasonic, Apple, Kent, Dell) for IMEI/Serial Number Validation.
- OCR integration for reducing operational activity, which resulted in an increase of 5 % in the Lead conversion, with a reduction in TAT.
- LOAN MANAGEMENT SYSTEM – Pennant System (LMS) Integration.
ASSISTANT MANAGER – ROLE RELATIONSHIP MANAGER
HDFC BANK PRIVATE LIMITED
Bengaluru (Bangalore)
01.2016 - 05.2019
- Managed multiple banking products and stakeholder offerings, including personal loans, home loans, car loans, LAP, and credit cards, to streamline customer access to services.
- Advised individual retail customers on a range of banking services to enhance customer satisfaction and meet their financial needs.
- Handled queries and issues of the customer in an unambiguous manner with confidence.
- Inculcated magnificent sales and negotiation skills to deliver well to the customer.
- Have coordinated well with the team to add up to the output of the bank.
- Provided brimming ideas to the team and implemented various suggestions for the bank's upliftment.
- Coordinated training activities for new members.
- Facilitated general insurance offerings from BAJAJ ALLIANZ and Aditya Birla Insurance.
Education
M.B.A. - Marketing and Finance
Balaji Institute of Management and Human Resource Development
Pune05-2021
B. Tech - Electronics and Telecommunication Engineering
Silicon Institute of Technology
Bhubaneswar05-2015
Skills
- Requirement Analysis
- GAP Analysis
- Competitive Analysis
- Effort Estimation
- Sprint Planning
- Agile Methodology
- SAAS
- Manual testing (SIT, UAT, PVT)
- Basic JAVA
- Client Management
- Stakeholder management
- Cross-functional collaboration
- Negotiation
Certification
Cybersecurity Awareness Program
Accomplishments
• Received Spot Award in Lentra (for FY22-23).
• Awarded by HDFC Standard Life for being a consistent performer.
• Won the Charm-2019 award from Bajaj Allianz.
• Received appreciation emails from HDFC clients.
• Awarded by HDFC Standard Life for being a consistent performer.
• Won the Charm-2019 award from Bajaj Allianz.
• Received appreciation emails from HDFC clients.
Timeline
Manager - Product Management
LENTRA AI PRIVATE LIMITED
08.2020 - Current
ASSISTANT MANAGER – ROLE RELATIONSHIP MANAGER
HDFC BANK PRIVATE LIMITED
01.2016 - 05.2019
M.B.A. - Marketing and Finance
Balaji Institute of Management and Human Resource Development
B. Tech - Electronics and Telecommunication Engineering
Silicon Institute of Technology