Suraj Singh
Retention Executive
Gurgaon
Summary
Myself Suraj, I belong to Uttar Pradesh.I am a highly-motivated, conscientious, and competent collaborator who possesses
in-depth knowledge and expertise within this industry.
I pride myself on taking ownership of challenging problems, maintaining high
standards, and assisting my employer in achieving their commercial objectives.
With a desire and passion for continuous professional development, I am confident
I can add value to your organization by always ensuring your customers and clients
receive the best service possible. With atleast 1years' experience in similar roles.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Customer Retention Executive
Globiva Pvt Ltd
Gurgaon
01.2023 - 06.2023
- Recorded details of conversations, complaints and actions taken in CRM.
- Completed retention-focused projects from scoping through execution.
- Collaborated with retention teams to resolve customer complaints and drive customer experience.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Built relationships with customers and community to establish long-term business growth.
- Communicated product quality and market comparisons by creating sales presentations.
Fun Consultant
HAMLEYS London Toy Store
Bengaluru
07.2022 - 10.2022
- Greet to customer with a good interaction
- Give the product information with good Communication
- Be playful with children give them a demo to play and show better suggestion if customer is asking
- Go to the billing with customer and send them off with Thank-you.
Education
Bachelor's in BCA - undefined
Manipal University Jaipur (MUJ)
07.2022 - Current
Higher Secondary(12th Pass) - Science
Town Inter College
07.2020 - 05.2022
10th - Sanskrit
AHNV Higher Secondary Institute
06.2018 - 05.2020
Skills
Sales presentations
Additional Information
- Willing to relocate: Anywhere, Eligible to work in: India
Timeline
Customer Retention Executive
Globiva Pvt Ltd
01.2023 - 06.2023
Fun Consultant
HAMLEYS London Toy Store
07.2022 - 10.2022
Bachelor's in BCA - undefined
Manipal University Jaipur (MUJ)
07.2022 - Current
Higher Secondary(12th Pass) - Science
Town Inter College
07.2020 - 05.2022
10th - Sanskrit
AHNV Higher Secondary Institute
06.2018 - 05.2020
Similar Profiles
DINESH KUMARDINESH KUMAR
Assistant Manager Operations at Globiva Pvt LtdAssistant Manager Operations at Globiva Pvt Ltd
Poonam KumariPoonam Kumari
Finance Executive at Globiva Service PVT. LTD.Finance Executive at Globiva Service PVT. LTD.
Apeksha RanaApeksha Rana
Subject Matter Expert at Globiva Service Pvt LtdSubject Matter Expert at Globiva Service Pvt Ltd
Sajid KhanSajid Khan
Traveler Service Manager II at Expedia GroupTraveler Service Manager II at Expedia Group
Zaid AhmedZaid Ahmed
Senior Manager at QuantumBit Technologies Pvt. Ltd. (Geekster.in)Senior Manager at QuantumBit Technologies Pvt. Ltd. (Geekster.in)