Suraj Singh
Retention Executive
Gurgaon
Summary
Myself Suraj, I belong to Uttar Pradesh.I am a highly-motivated, conscientious, and competent collaborator who possesses
in-depth knowledge and expertise within this industry.
I pride myself on taking ownership of challenging problems, maintaining high
standards, and assisting my employer in achieving their commercial objectives.
With a desire and passion for continuous professional development, I am confident
I can add value to your organization by always ensuring your customers and clients
receive the best service possible. With atleast 1years' experience in similar roles.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Customer Retention Executive
Globiva Pvt Ltd
Gurgaon
01.2023 - 06.2023
- Recorded details of conversations, complaints and actions taken in CRM.
- Completed retention-focused projects from scoping through execution.
- Collaborated with retention teams to resolve customer complaints and drive customer experience.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Built relationships with customers and community to establish long-term business growth.
- Communicated product quality and market comparisons by creating sales presentations.
Fun Consultant
HAMLEYS London Toy Store
Bengaluru
07.2022 - 10.2022
- Greet to customer with a good interaction
- Give the product information with good Communication
- Be playful with children give them a demo to play and show better suggestion if customer is asking
- Go to the billing with customer and send them off with Thank-you.
Education
Bachelor's in BCA - undefined
Manipal University Jaipur (MUJ)
07.2022 - Current
Higher Secondary(12th Pass) - Science
Town Inter College
07.2020 - 05.2022
10th - Sanskrit
AHNV Higher Secondary Institute
06.2018 - 05.2020
Skills
Sales presentations
Solution selling
Trained in consumer marketing
Strategic planning
Direct sales
Additional Information
- Willing to relocate: Anywhere, Eligible to work in: India
Timeline
Customer Retention Executive
Globiva Pvt Ltd
01.2023 - 06.2023
Fun Consultant
HAMLEYS London Toy Store
07.2022 - 10.2022
Bachelor's in BCA - undefined
Manipal University Jaipur (MUJ)
07.2022 - Current
Higher Secondary(12th Pass) - Science
Town Inter College
07.2020 - 05.2022
10th - Sanskrit
AHNV Higher Secondary Institute
06.2018 - 05.2020