Summary
Overview
Work History
Education
Skills
Skills Languages
Timeline
Generic

Suraj Mishra

Bengaluru

Summary

Result-driven professional with 4+ years of experience in Sales, Operations, and Strategy. Proven expertise in leading teams, driving top-of-funnel growth, and optimizing warehouse operations. Adept at achieving revenue targets while maintaining high efficiency and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Team Lead - Warehouse Operations & Sales

Swiggy
Bengaluru
10.2025 - Current
  • Managing end-to-end warehouse fulfillment and sales execution to ensure service-level adherence.
  • Leading staff planning and team productivity; monitoring SOP compliance across Inbound/Outbound processes.
  • Coordinating with cross-functional stakeholders (Supply, Store, Fleet) to resolve operational bottlenecks.

Team Lead- Sales

SMARSTAFF SERVICES PVT LTD
Bengaluru
10.2023 - 09.2025
  • Led two distinct teams of 15+ top performers across Inside Sales and Operations.
  • Increased lead funnel from 200 to 1000 through data-driven referral strategies and analytics.
  • Tracked weekly revenue monitored team productivity and use data analysis Rca to identify and close performance gaps.
  • Ensured high-quality lead qualification accurate CRM updated and Manage consistently achieved 20%+ conversion rated.

SR Sales Executive

SMARSTAFF SERVICES PVT LTD
10.2022 - 10.2023
  • Managed inbound/outbound sales and optimized conversion opportunities.

Operation Associate / Sales Executive

KHATI SOLUTIONS (OYE RICKSHAW)
01.2022 - 12.2022
  • Built long-term customer relationships and managed CRM databases for sales tracking.

Education

Bachelor of Commerce - Account and Finance

Lalit Narayan Mithila University
01.2024

Higher Secondary Education -

BSEB
Patna
01.2021

MBA - Operations & Supply Chain Management

Pondicherry University

Skills

  • Program Management
  • Customer relationship management
  • Problem solving
  • Sales & Operations Management
  • Data Analysis
  • Process creation and optimization
  • Strategic Planning
  • Multi-tasking
  • Team Leadership
  • Stakeholder Management
  • Problem-Solving

Skills Languages

Program Management, Sales & Operations Management, Data Analysis, Process creation and optimization, Strategic Planning, Multi-tasking, Team Leadership, Stakeholder Management, Problem-Solving, Hindi, Native, English, Professional

Timeline

Team Lead - Warehouse Operations & Sales

Swiggy
10.2025 - Current

Team Lead- Sales

SMARSTAFF SERVICES PVT LTD
10.2023 - 09.2025

SR Sales Executive

SMARSTAFF SERVICES PVT LTD
10.2022 - 10.2023

Operation Associate / Sales Executive

KHATI SOLUTIONS (OYE RICKSHAW)
01.2022 - 12.2022

Bachelor of Commerce - Account and Finance

Lalit Narayan Mithila University

Higher Secondary Education -

BSEB

MBA - Operations & Supply Chain Management

Pondicherry University
Suraj Mishra