Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
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Sural Sojitra

Sural Sojitra

Surat

Summary

Reliable with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities, having more than 12 year of experience.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Hub Manager

Flipkart Pvt Ltd.
Surat,Ahmedabad & South Gujarat
10.2021 - 02.2023
  • Maintaining, receiving and distribution operations by initiating, coordinating, and enforcing program operational with policies and procedures in a large warehouse setup.
  • Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions
  • Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
  • Floor management
  • Manpower management in a shift.
  • Mail follow ups for Mismatch of products
  • To maintain 5S standards at all times.
  • To track line haul vehicles for delivery hub to mother hub.

Team Leader

Fedex Express Ltd.
Surat
03.2021 - 09.2021
  • Supports the Manager in achieving optimum individual & team performance.
  • Ensures optimum application of standard processes by working alongside the Team to observe compliance with best practices.
  • To identify training needs for the individual/team/ department by analyzing operational.
  • Work on analytical & administrative.
  • Reviewing & planning defined elements of the operation.
  • Provides accurate & timely feedback to the Manager regarding miss-use of resources or potential cost saving opportunities.
  • Performs all other related duties including providing contingency cover as & when needed.
  • To handle International outbound and Inbound.

Team Leader

Flipkart Pvt Ltd.
Surat
03.2018 - 03.2021
  • To handle team of 70 delivery person and 5 on role staff.
  • To ensure complete operation of Hub from opening to closing.
  • To provide correct costumer support.
  • To take follow off of shipments pending at Hub for more than 3 days of entire Gujarat region.
  • Provide daily report such as Cod payment, undelivered details, Damage Report etc.
  • Ensure timely dispatch of p/u goods to other destination.
  • To make reports in excel for review meetings.
  • E-commerce and B2B dispatch.To maintain vehicles cost and time.

Operating Partner

Lakhiyani Cargo Pvt Ltd.
Surat
09.2015 - 02.2018
  • Sought out new vendors and negotiated favorable contracts to control costs.
  • Collaborated with cross-functional teams to ensure successful execution of projects within timeline and budget constraints.
  • Managed company-wide budgeting process ensuring compliance with organizational goals.
  • Established and maintained relationships with vendors, suppliers, customers, and other stakeholders.
  • Maintained loyal client base by establishing trusting alliances and fair billing practices.
  • Coordinated with internal investigators and outside law enforcement agencies to obtain information or evidence for hearings.

Warehouse Supervisor

Blue Dart Express Ltd.
Surat
05.2011 - 08.2015
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Provided leadership to motivate staff members to achieve performance goals.
  • Conducted training sessions for new employees on proper use of equipment and safety protocols.
  • Created strategies for improving operational efficiencies in the warehouse.
  • Supervised scheduling for freight and package shipments and managed return and transfer procedures.
  • Evaluated existing processes for cost savings opportunities.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.

Warehouse Operations Executive

First Flight Courier Ltd
Surat
07.2009 - 04.2011
  • Supervised loading and unloading of freight into trailers following established safety protocols.
  • Collaborated with transportation vendors to optimize delivery routes and minimize costs associated with shipments.
  • Created detailed shipping plans that reduced cost while maintaining customer service expectations.
  • Organized storage areas to facilitate efficient order picking and replenishment of merchandise.
  • Ensured proper maintenance of all equipment used in the warehouse such as forklifts or pallet jacks.
  • Maintained a clean work environment by utilizing 5S principles.
  • Oversaw receiving activities such as unloading trucks, verifying incoming orders against packing slips and invoices, stocking shelves or pallets as needed.
  • Performed regular audits of all materials stored in the warehouse for accuracy and quality assurance.
  • Generated warehouse shipping documents, packing lists and invoices.

Education

High School Diploma -

Shardayatan Higher Secondary School
Surat

High School Diploma -

Shardayatan Higher Secondary School
Surat

BBA - Business Administration And Management

Institute of Management And Engineering
Delhi

Skills

  • Staff Development
  • Stakeholder Management
  • Operations Management
  • Problem-Solving
  • Analytical Skills
  • Active Listening
  • Relationship Building
  • Goal Setting
  • Time Management Abilities
  • Willing to Travel
  • Organizational Skills
  • Multitasking
  • Customer Service

Affiliations

  • Cricket.
  • Movie and music.
  • Traveling on my Bike.

Accomplishments

  • Outstanding performance certificate in Flipkart for Extra Milers 2019.
  • Best hub performance in BBD-2019 sale in Flipkart.

Certification

  • Basic computer course {excel, PowerPoint, WordPad etc.} .
  • POSH training
  • Information Security and Data Privacy: Fundamentals

Languages

Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Elementary (A2)
A2

References

References available upon request.

Timeline

Hub Manager

Flipkart Pvt Ltd.
10.2021 - 02.2023

Team Leader

Fedex Express Ltd.
03.2021 - 09.2021

Team Leader

Flipkart Pvt Ltd.
03.2018 - 03.2021

Operating Partner

Lakhiyani Cargo Pvt Ltd.
09.2015 - 02.2018

Warehouse Supervisor

Blue Dart Express Ltd.
05.2011 - 08.2015

Warehouse Operations Executive

First Flight Courier Ltd
07.2009 - 04.2011

High School Diploma -

Shardayatan Higher Secondary School

High School Diploma -

Shardayatan Higher Secondary School

BBA - Business Administration And Management

Institute of Management And Engineering

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Sural Sojitra