Summary
Overview
Work History
Education
Skills
Timeline
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Devraj Choudhary

Devraj Choudhary

Hub manager at Spinny
New Delhi

Summary

High-energy Manager enthusiastic about empowering teams to help others. Brings demonstrated team and program leadership abilities honed in fast-paced environments. Accomplished in exceeding sales and service objectives.

Overview

6
6
years of professional experience

Work History

Hub Manager

Spinny
04.2024 - Current
  • Leading the entire hub in terms of business related activities, business development, operations, inventory management and logistic
  • Handling team of relationship manager
  • Assigning target to the team, make important policy, planning and strategies decisions
  • Team management, Staffing and Rostering

Senior Operations Analyst

Spinny
05.2022 - 03.2024
  • Increased customer satisfaction levels with detailed performance monitoring and targeted improvements.
  • Implemented effective risk management strategies, minimizing potential disruptions to operations and reducing financial impact.
  • Managed a team of approx 50.
  • Managed the whole operation of pan NCR including movement of vehicles considering the cost and time.
  • Maintaining the data of stockin done on daily basis ensuring the time, cost and no extra kilometer run from customer's location to hub.

Operation Analyst

Spinny
02.2022 - 04.2023
  • Improved operational efficiency by identifying and implementing process improvements and streamlining workflows.
  • Contributed to a positive work environment by fostering open communication channels among team members, resolving conflicts promptly.
  • Increased team productivity by developing training materials and conducting workshops for new hires and existing staff members.


Car Consultant

Spinny
03.2021 - 02.2022


  • Utilized strong organization skills to manage multiple clients simultaneously while maintaining exceptional levels of service and attention to detail.
  • Developed strong relationships with clients, leading to a high percentage of repeat customers and referrals.
  • Improved client experience by offering personalized follow-up support after purchase, ensuring ongoing satisfaction with their vehicles.

Senior Sales Analyst

Paytm Insurance
10.2020 - 03.2021
  • Assisting customers in sales for a range of financial products over the phone
  • Meeting and exceeding targets as assigned periodically
  • Maintain rank 1 continuously for 3 months across the floor by overachieving the targets.

Associate Sales Consultant

Policybazaar
07.2018 - 10.2020
  • Assisting customers in sales for a range of financial products over the phone
  • Meeting and exceeding targets as assigned periodically
  • Prepared quotes with accurate and competitive pricing to drive conversion.

Education

Master of Business Administration - Marketing

University school of management
Kurukshetra, HR

B.com - Commerce

Silver bells institute of higher education
Shamli, UP

Skills

    Operations Management

    Logistics Management

    Staff Development

    Teamwork and Collaboration

    Microsoft Office

    Problem-Solving

    Decision-Making

    Inventory Management

    Process Improvement

Timeline

Hub Manager

Spinny
04.2024 - Current

Senior Operations Analyst

Spinny
05.2022 - 03.2024

Operation Analyst

Spinny
02.2022 - 04.2023

Car Consultant

Spinny
03.2021 - 02.2022

Senior Sales Analyst

Paytm Insurance
10.2020 - 03.2021

Associate Sales Consultant

Policybazaar
07.2018 - 10.2020

Master of Business Administration - Marketing

University school of management

B.com - Commerce

Silver bells institute of higher education

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Devraj ChoudharyHub manager at Spinny