Suravi Sanchita

• Currently working in Commercial Mortgage Servicing – Cash Processing Team which deals with total of 28+ sub activities with both performing loans and non-performing loans, and responsible for work allocation, error analysis, TAT monitoring, LOB communication, escalation, Audit, complains management, creating training plans for new team members, automation brainstorming etc.
• Expert processing in sub servicer payments, it includes postings funds from spreadsheet to internal application as well as day end reporting to investor reporting team, included large volume and small TAT window
• Specialized in processes like P&I payments for specially serviced loans, auto debit maintenance, auto debit rejects, Ground rent payments, Payoff, Escrows, Late charge waiver, miscellaneous postings, Cash applications, wire fee, check disbursement, lockbox, return items etc.
• Established tendency of clearing 2000 transactions in month with 99% quality, with 150% efficiency
• Approvers for external wires and checks

Worked as Contractor with WFHL team