Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Surendra Kumar Konduru

Guntur

Summary

Seasoned Front Office Associate with relevant experience in customer service, office management, and administrative tasks. Possess strong communication skills, ability to multitask and resolve conflicts effectively. Demonstrated history of improving front office operations and contributing to overall business success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front Office Associate

Golden Sands Beach Front Resort
Kothavodarevu, Bapatla
07.2022 - Current
  • Managed guest check-in and check-out processes efficiently.
  • Provided exceptional customer service to enhance guest experiences.
  • Coordinated room assignments and special requests for guests.
  • Maintained front desk supplies and organized workspace regularly.
  • Collaborated with housekeeping to prioritize room readiness for arrivals.
  • Assisted guests with check-in, check-out, and room reservations.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Handled cash payments for guest transactions accurately and efficiently.
  • Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.
  • Provided support to other departments as needed.
  • Answered incoming calls in a friendly and professional manner.

CNC Machine Operator

Ajay Metals PVT LTD
Noida
03.2018 - 06.2019
  • Operated CNC machinery to produce precision metal components.
  • Interpreted technical drawings and specifications for machining tasks.
  • Monitored machine operations to ensure quality and accuracy.
  • Conducted routine maintenance on CNC equipment and tools.

Stone Crusher Maintenance

Siva Stone Crusher
Perecherla,Guntur
06.2017 - 02.2018
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Education

Bachelor of Science - Computer Science

Maharishi University of Information Technology
Lucknow
04-2022

Diploma Mechanical -

CR Polytechnic
Chilakaluripet
05-2017

Board Of Secondary Education Andhra Pradesh

Sri Surya School
Perecherla, Guntur
04-2014

Skills

  • Guest check-in
  • Customer service
  • Room assignment coordination
  • Cash handling
  • Itinerary planning
  • Front office management

Certification

  • Java
  • C

Timeline

Front Office Associate

Golden Sands Beach Front Resort
07.2022 - Current

CNC Machine Operator

Ajay Metals PVT LTD
03.2018 - 06.2019

Stone Crusher Maintenance

Siva Stone Crusher
06.2017 - 02.2018

Bachelor of Science - Computer Science

Maharishi University of Information Technology

Diploma Mechanical -

CR Polytechnic

Board Of Secondary Education Andhra Pradesh

Sri Surya School

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Surendra Kumar Konduru