Summary
Overview
Work History
Skills
Languages
Honor Awards
Personal Information
Hobbies and Interests
Timeline

Suresh Kumar S

Coimbatore,TamilNadu

Summary

I am an enthusiastic, self-motivated, reliable, responsible, hard-working and easy-go person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.

Overview

19
19
years of professional experience

Work History

Senior Associate

Ford Motor Pvt Limited
Chennai, Tamil Nadu
06.2011 - Current
  • Warranty Claim assessor for NA Region vehicles from (Jun 2011 to Mar 2016).
  • Claim Assessing/ Auto Paid & Manual Paid claim analysis/ Product defect analysis & Project Flow analysis.
  • Claim assessor for Asia Pacific Region from (Mar 2016 to Oct 2022).
  • Communicating to dealer with respect to claim submission & training development process.

Warranty Incharge

Chandra Hyundai
Coimbatore, Tamil Nadu
06.2009 - 06.2011
  • Company Overview: Dealership
  • Responsibility in Warranty Claim handling & Defective part dispatching to the company.
  • Taking care of all warranty related queries, claim submissions & moreover controlling 6 branches warranty related operations.
  • Road test to identify the problem reported by the customer for vehicles under warranty period.
  • Handling customer queries & explaining the benefits of Extended warranty packages.
  • Dealership

Front Office Representative

ABT Maruthi
Puliyakulam
01.2008 - 02.2009
  • Company Overview: Dealership
  • Senior Service Advisor representing as Front office Incharge.
  • Handling Customer queries and post Service Follow-up works.
  • Road test before & after the completion of vehicle serviced.
  • Dealership

Field Service Engineer

CRI PUMPS
HUBLI
07.2006 - 11.2007
  • Field visit when product failure & rectifying it on the spot.
  • Conducting Dealer development training activity.
  • Spare Product stock analysis both at the branch level as well as in the dealer level.

Skills

  • Computer Skills
  • Project Launching/Scheduling
  • Workflow Development
  • Technical Report Analysis
  • Business Process Improvement
  • Leadership
  • Communication Skills

Languages

English
Tamil
Kannada
Hindi

Honor Awards

  • Functional Excellence Award, For significant contribution towards 'Quality & Quantity'.
  • Spot Recognition Award, To support on clearing the backlogs.
  • Top Achiever, For Consecutive of 3 times.
  • Promotion, Through grade increase from (SG3 to SG6).

Personal Information

Title: Senior Associate / Claim Analyst

Hobbies and Interests

  • Cricket
  • Music
  • Badminton
  • Internet surfing
  • Game organizing
  • Long Drive

Timeline

Senior Associate - Ford Motor Pvt Limited
06.2011 - Current
Warranty Incharge - Chandra Hyundai
06.2009 - 06.2011
Front Office Representative - ABT Maruthi
01.2008 - 02.2009
Field Service Engineer - CRI PUMPS
07.2006 - 11.2007

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Suresh Kumar S