Kingson Kengur
Andheri East
Summary
Adaptable professional experienced in thriving within stimulating and challenging environments. Achieved rapid knowledge acquisition and effective application through a strong capacity for adjustment and continuous learning. Focused on driving personal and organizational growth by navigating change successfully.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Senior Associate
Tech Mahindra
Andheri
11.2023 - Current
- Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
- Resolved customer inquiries in a timely manner while adhering to service level agreements.
- Provided direction and guidance to junior associates on complex tasks.
- Analyzed data and created reports for senior management.
Associate
Athena
Andheri
09.2021 - 08.2022
- Assisted customers with inquiries in a fast-paced environment.
- Supported the onboarding process for new team members and interns.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Education
Graduation - Bcom
Mumbai University
Mumbai 06.2021 - 03.2024
HSC Complete - Commerce
Singad College of Commerce
Mumbai 06.2019 - 03.2021
TVM High School
Mumbai Skills
- Report generation
- Customer service
- Performance monitoring
- Team leadership
- Training and mentoring
- Leadership skills
- Effective communication
- Active listener
- Adaptable
- Industry knowledge
- Computer skills
Languages
English
Upper Intermediate
B2
Hindi
Proficient
C2
Timeline
Senior Associate
Tech Mahindra
11.2023 - Current
Associate
Athena
09.2021 - 08.2022
Graduation - Bcom
Mumbai University
06.2021 - 03.2024
HSC Complete - Commerce
Singad College of Commerce
06.2019 - 03.2021
TVM High School