Kingson Kengur
Andheri East
Summary
Adaptable professional experienced in thriving within stimulating and challenging environments. Achieved rapid knowledge acquisition and effective application through a strong capacity for adjustment and continuous learning. Focused on driving personal and organizational growth by navigating change successfully.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Senior Associate
Tech Mahindra
Andheri
2023.11 - Current
- Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
- Resolved customer inquiries in a timely manner while adhering to service level agreements.
- Provided direction and guidance to junior associates on complex tasks.
- Analyzed data and created reports for senior management.
Associate
Athena
Andheri
2021.09 - 2022.08
- Assisted customers with inquiries in a fast-paced environment.
- Supported the onboarding process for new team members and interns.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Education
Graduation - Bcom
Mumbai University
Mumbai 2021.06 - 2024.03
HSC Complete - Commerce
Singad College of Commerce
Mumbai 2019.06 - 2021.03
TVM High School
Mumbai Skills
- Report generation
- Customer service
- Performance monitoring
- Team leadership
- Training and mentoring
- Leadership skills
- Effective communication
- Active listener
- Adaptable
- Industry knowledge
- Computer skills
Languages
English
Upper Intermediate
B2
Hindi
Proficient
C2
Timeline
Senior Associate
Tech Mahindra
2023.11 - Current
Associate
Athena
2021.09 - 2022.08
Graduation - Bcom
Mumbai University
2021.06 - 2024.03
HSC Complete - Commerce
Singad College of Commerce
2019.06 - 2021.03
TVM High School