Open To Work
Suresh Rana
IT Executive
Ready to Relocate
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridSummary
Dynamic IT Executive with a proven track record at PCM Worldwide Flight Pvt Ltd, excelling in network troubleshooting and technical support. Enhanced system performance and security through strategic updates and cross-functional collaboration, achieving significant improvements in service delivery and user satisfaction. Strong expertise in IT compliance and a commitment to operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Executive
PCM Worldwide Flight Pvt Ltd
08.2024 - Current
- Directed IT operations at PCM Worldwide Flight Pvt Ltd, ensuring alignment with organizational goals.
- Oversaw system updates and technical support, enhancing overall network performance and security.
- Collaborated with cross-functional teams to troubleshoot issues, minimizing downtime and improving service delivery.
VIP Support Engineer
Quess Corp Pvt Ltd
Gurgaon
03.2024 - 06.2024
- Delivered technical support to VIP clients, ensuring prompt resolution of issues and enhancing user satisfaction.
- Conducted system updates and maintenance to optimize performance and security of desktop environments.
- Collaborated with cross-functional teams to troubleshoot complex network issues, driving operational efficiency.
Desktop Support Engineer
TechRSV pvt ltd
11.2022 - 02.2024
- Provided comprehensive desktop support, resolving technical issues to enhance user productivity and system reliability.
- Conducted regular system updates and maintenance, ensuring optimal performance and security of network services.
- Collaborated with cross-functional teams to identify and implement process improvements, reducing downtime and improving operational efficiency.
Trainee Engineer
Team Computer
06.2022 - 10.2022
- Assisted in maintaining network systems and troubleshooting technical issues to enhance operational efficiency.
- Conducted system updates and provided technical support to ensure seamless functionality across platforms.
- Collaborated with cross-functional teams to identify and resolve issues, minimizing downtime and improving user satisfaction.
Field Support Engineer
Picar Technology Pvt Ltd
Dehradun
11.2021 - 05.2022
- Provided on-site technical support to clients, ensuring optimal functionality of systems and equipment.
- Conducted routine maintenance and system updates to enhance performance and security.
- Collaborated with cross-functional teams to diagnose and resolve technical issues, minimizing downtime.
Education
Bachelor of Arts - Defence Studies
10-2020
Diploma - Computer Application & Programming
01.2018
Skills
- Network troubleshooting
- Technical support and user assistance
- System updates and maintenance
- IT compliance and security
- Ticketing system proficiency
Certification
- Linux Training, Intellipaat, 10/01/25
- Cyber Security Professional, Global Institute of Cyber Technology, 08/01/19 - 01/01/21
Languages
- English
- Hindi
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
IT Executive - PCM Worldwide Flight Pvt Ltd
08.2024 - Current
VIP Support Engineer - Quess Corp Pvt Ltd
03.2024 - 06.2024
Desktop Support Engineer - TechRSV pvt ltd
11.2022 - 02.2024
Trainee Engineer - Team Computer
06.2022 - 10.2022
Field Support Engineer - Picar Technology Pvt Ltd
11.2021 - 05.2022
Hemanti Nandan Bahuguna Garhwal University - Bachelor of Arts, Defence Studies
Electronics Service & Training Centre - Diploma, Computer Application & Programming