Suresh S
Thiruvallur District
Summary
Results-driven professional with over 14 years of progressive experience in team leadership. Proven ability to navigate high-stress situations while consistently achieving goals on time. Strong analytical skills and innovative mindset contribute to organizational and personal growth.
Overview
14
14
years of professional experience
Work History
Manager - US Immigration HR
Capgemini Technology Services India Ltd
Chennai
08.2019 - Current
- Leading the team of five resources to work on end-to-end L1 USCIS, and blanket petition processing.
- Responsible for my team member's appraisals, leaves, and other functional authorities.
- Creating a dashboard every month for my team members' performance.
- I assist my team in assessing employees' profiles who have applied for an intra-company transfer via an L1 visa.
- Guide my team in setting up expectations with employees on document checklist requirements to process their L-1 petitions.
- Connect with the team on a weekly basis to understand the gaps and observations received for each petition from the quality team, and prepare a training plan/process document.
- Created a tracking mechanism for case managers that will automatically publish reminder dates based on the last communicated date with employee feeds.
- Experienced in preparing end-to-end H-1B non-cap process documents and keeping them updated with necessary changes received from the legal team.
- Consolidate and analyze the reports of productivity, SLA, and quality for the team members, and prepare a scorecard presentation for leadership.
- Conduct training for the new joiners, and refresher training sessions for the existing team, with current process changes.
- Conducting a meeting with the respective BU stakeholders every fortnight to share updates on pending visa requests.
- Framing the eligibility criteria, as per USCIS and in alignment with Capgemini internal policy and regulations, deriving the max-out period for L1A conversion profiles.
- Ensure error-free petition is being processed by conducting a quality audit of the petition prepared by my team members.
Associate - US Immigrations
Cognizant Technology Solutions
Chennai
02.2011 - 08.2019
- Checking the eligibility criteria – as per USCIS, DOL, and Cognizant regulations, derive the max-out period for employees applying for H-1B extension.
- Obtaining the required documents for H-1B extension petition processing from the employee and their managers.
- Procure education evaluation from U.S. vendors.
- Download LCAs from the DOL, and assign them to petitions.
- Preparing the full documentation, checklists, cheque assignments, FedEx, labeling, and sending it over to the respective team for filing the petitions with USCIS.
- Also, collect the required documents of dependents (if applicable) to file the H4 extension along with the primary applicant.
- Ensure 100% error-free processing.
- As a process trainer, I've provided end-to-end process training for over 20 resources, assessed their understanding, provided floor support on live cases, shared audit feedback, and conducted refresher training by batches.
Education
Bachelor of Science - Computer Science
Sri Ram College of Arts and Science
Perumalpattu, Thiruvallur District2009
Skills
- Project management and timeline oversight
- Case management and quality assurance
- Data analysis and reporting
- Employee training and coaching
- Process documentation and improvement
- Stakeholder communication and engagement
- Dashboard creation and operations management
- Team leadership and building initiatives
- Personnel interviewing and assessment
- Problem solving and critical thinking
Accomplishments
- Performer of the quarter in 2020, single-handedly operated the H1B transfer process with zero escalations, and maintained 100% SLA without compromising quality
- Performer of the quarter in 2021 for implementing the best ideas in preparing a manual Excel tracker for case managers to prioritize their work items on a daily basis, and for being open to taking up the opportunity to get cross-trained on the L1 process in a short time, and extended support for the team
- Performer of the quarter in 2022 for streamlining the L1 extension process and achieving error-free petition preparation
- HR awards for best performer in Q4 2024
- With current organization in a span of 5+ years, I have been promoted twice. Consultant to Senior Consultant in 2022 and Senior Consultant to Manager in 2025.
Marital Status
Single
Hobbies
Pencil Sketching, Bike touring, Reading Books (occasionally)
LANGUAGES
Tamil
First Language
English
Advanced (C1)
C1
Timeline
Manager - US Immigration HR
Capgemini Technology Services India Ltd
08.2019 - Current
Associate - US Immigrations
Cognizant Technology Solutions
02.2011 - 08.2019
Bachelor of Science - Computer Science
Sri Ram College of Arts and Science
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