Suresh Palaniswamy
Coimbatore
Summary
Highly driven Manager successful at implementing strategic approaches to drive profitability and customer satisfaction. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
40
40
years of professional experience
Work History
General Manager (Tamil Nadu & Kerala)
Ammas Pastries
Kochi
11.2021 - Current
- Leading premium brand bake shop chain with over 65 outlets in Bangalore, Kochi, Coimbatore and UAE and central kitchen facilities in Bangalore & Kochi.
Managing Partner
Annapoorna Restaurant
Doha
10.2019 - 09.2021
- Instrumental in setting up the Restaurant & Catering business and managing all the day-to-day business activities
- The restaurant served South Indian a-la-carte, monthly dining membership, outdoor catering services and party orders
- Catering and party orders served vegetarian & non-vegetarian cuisine (Indian, Chinese, Filipino & Arabic) from an independent catering kitchen.
Site Manager
Newrest Gulf
Doha
04.2016 - 09.2019
- Mobilized catering services at Barwa –al-Baraha for 6000 mandays
- In-charge of catering services for Junior and Labor residents in Barwa-al-Baraha Labor
- Camp operated by Waseef, a subsidiary of Barwa Real Estate.
- The site served Indian, Filipino, Arabic & Western men
- Mobilized and managed the Staff Cafeteria of Mall of Qatar serving Western, Filipino, Indian & Arabic Menu for 675 mandays.
General Manager – Hospitality
Maa Kuthari (S) Sdn Bhd.
Bintulu
09.2013 - 03.2016
- Heading the Hospitality division which comprises of Industrial Catering, Restaurant Operation, Camp Management, Club House Establishment & Management
- JMSB Petronas Train 9 Project site restaurants for Owners, JGC Malaysia Staff and Sub-Contractor Workers in Bintulu
- Two Indian / Malaysian restaurants in Bintulu Town namely as “The Cinnamon” & “The Cinnamon 2”
- PETRONAS CHEMICAL METHANOL, Catering & Cafeteria operations in Labuan, Malaysia.
Assistant Operations Manager
ABU DHABI NATIONAL HOTELS COMPASS MIDDLE EAST LLC.
Abu Dhabi
10.2010 - 09.2013
- Posted at off-shore location on Zirku Island to handle ZADCO camp
- The services consist of Mess Halls Catering, Housekeeping, Recreation Facilities, Commissary Services, Airport Services, Office Services and Garbage clearance
- Handling regular parties for the residents and visitors to the Island
- Serving Western, Indian, Filipino & Arabic menu.
Project Manager
Shaqab Abela Catering Services Co. WLL.
Doha
01.2007 - 09.2010
- Managed the JGC KBR Camp for Shell GTL Project at Ras Laffan Industrial City, Doha, Qatar since March 2008
- The camp consists of Senior, Junior & Worker Mess hall with Western, Japanese, Filipino, Arabic & Indian Menu
- The assignment also included organizing parties and functions from time to time for the client in addition to the regular Mess Hall operations
- Liaising with the JGCKBR & RLIC/AMWAJ Camp management teams for operations issue
- Oversaw mobilization of the Early Works Mess Hall, Central Control Room Mess Hall & Site Mess Hall from the beginning
- 4th January 2007 to March 2008 managed the camp of CCIC-RGX 6 & 7 and CCIC-AKG II at Ras Laffan Industrial City, Doha, Qatar, Serving 14000 Mandays
- The camp comprises of Indian, Filipino, and Arabic & Western Menu
- Oversaw mobilization of the Worker, Senior & Junior Mess hall from the beginning
- Additionally held charge and supervised the Housekeeping and laundry services at Descon & CTJV RGX camp from March 2008 till September 2010.
Resort Manager
Sterling Holiday Resorts (India) Limited
Ooty
05.2005 - 01.2007
- Profit center head for Two timeshare resorts of the company in the same location with an inventory of 300 rooms, Largest conference / convention facility of 5500sqft and five restaurants serving Indian, Continental & Chinese Cuisine.
- Developed policies and procedures to improve operational efficiency of the resort.
- Managed daily operations of the resort, including budgeting, scheduling, hiring and training staff.
- Coordinated marketing efforts for the resort, such as promotions, advertising campaigns and special events.
- Organized employee recognition programs designed to motivate staff members.
Project Manager
Waleed Catering & Services Co. LLC
Muscat
03.2004 - 03.2005
- Posted at remote campsite of Chiyoda Foster Wheeler & Co
- LLC (Qalhat Liquefied Natural Gas Train III Project) at Sur City 350kms from central Muscat, Sultanate of Oman as Project Manager to run two camps with facilities listed below: Catering Services (Japanese/Continental/Indian & Omani Cuisine)
- Handling 6000 Mandays
- Housekeeping services
- Laundry services
- Swimming Pool Maintenance
- Indoor / outdoor sports facilities
- Commissary
- General Maintenance & repairs.
General Manager
Coramandel Kailash Beach Resort
Poornankuppam
08.2002 - 03.2004
- A French - chettinad resort owned and operated by French Nationals
Executive Manager
Ramanashree California Club & Resort
Bangalore
02.2000 - 04.2002
- Properties of Ramanashree Group of Hotels Pvt
- Ltd., Bangalore, India
Manager - Resort Operations
Hill Country Holiday Resorts India Limited
Kodaikanal
08.1998 - 02.2000
- The only time-share resort in India with gold-crown status, RCI affiliation with resort properties/operations at Kodaikanal & Ooty, Tamil Nadu, India.
General Manager
Hotel Jewel / Glen Travels Pvt. Ltd.
Kodaikanal
06.1989 - 08.1998
- A leading budget class hotel in Kodaikanal situated on the town, providing luxurious rooms and related services
- Also owning the first full-fledged travel agency at Kodaikanal, India.
Front Office In-charge
Sterling Holiday Resorts (Kodaikanal) Ltd.
Kodaikanal
08.1987 - 06.1989
- First of its kind, time-share resort to start operations in South India.
Trainee Front Office Assistant
Kovalam Ashok Beach Resort
Kovalam
01.1985 - 08.1987
- A unit of Indian Tourism Development Corporation, a Govt
- Of India Undertaking.
NCTVT trainee
Hotel Ashok
Bangalore
11.1983 - 11.1985
- On the job training in handling of Reception, Hotel Reservations, Bell desk, Telephones, Marketing & sales, Housekeeping and Guest Relations
- During Training period, Worked at Hotel Ashok - Bangalore, Hotel Hassan Ashok - Hassan and Hotel Madurai Ashok - Madurai
- Extensive training in organizing, planning and conducting of food festivals, Theme parties/dinners as a part of training in the Hotel Marketing & sales department.
Education
Cleaning & Chemical Training - Chemical Application For Kitchen Cleaning
Johnson Diversey
Dubai, UAE08.2013
Level - 4 Award in Managing Food Safety in Catering - Food Safety, Food Hygiene & HACCP
Highfield Award Body of Compliance (HABC),
Abu Dhabi, UAE12.2012
Basic Offshore Safety Induction Emergency Training (BOSIET) - Offshore Emergency Survival Training
Emirates Technical & Safety Development Centre
ABU DHABI - UAE03.2012
Confectionery Production - Confectionery
Tamil Nadu Agricultural University
Coimbatore, Tamil Nadu, India12.2010
Computer Based Training - Lifting & Rigging Awareness
Pearl Village Training Centre, Shell Petroleum
Doha - Qatar03.2010
Computer Based Training - Working At Heights, Hand Safety & Manual Handling,
Pearl Village Training Centre, Shell Petroleum
Doha - Qatar02.2010
Computer Based Training - Confined Space Entry & Hazard Identification
Pearl Village Training Centre, Shell Petroleum
Doha - Qatar02.2010
The Leadership & Supervisor Training Programme - Leadership Management
Institute of Leadership Management - UK
Qatar International Safety Centre. WLL,Doha, Qatar03.2009
HACCP Awareness Course - Applying HACCP in Food Safety
Shaqab Abela Catering Services Co. WLL.,
Doha - Qatar02.2009
Incident & Injury Free Supervisor Skills Training, - Occupational Health & Safety,
JGC KBR - Shell Petroleum,
Doha - Qatar01.2009
Intermediate Certificate in Food Safety (Non-UK) - Food Safety & Food Hygiene
Royal Institute of Public Health,
United Kingdom03.2007
Basic Food Hygiene Course - Food Hygiene.
Waleed Catering & Services Co. LLC,
Muscat, Sultanate Of Oman01.2005
Fire Warden Training - Fire Fighting And Fire Safety,
Safety Technical Services Co. Ltd.,
Muscat, Sultanate Of Oman10.2004
Basic Life Support Training - Medical First Aid
Afety Technical Services Co. Ltd.,
Muscat, Sultanate Of Oman07.2004
Foundation Certificate in Food Hygiene Course - Food Hygiene
Royal Institute of Public Health
United Kingdom06.2004
HACCP Internal Auditor Training - Food Safety & Food Hygiene,
RWTUV
Abu Dhabi, UAE05.2004
Intermediate Certificate in Applied HACCP Principles - Food Hygiene & Food Safety,
Waleed Catering & Services Co. LLC,
Muscat, Sultanate Of Oman03.2004
Master of Arts - Distant Education Programmem Discontinued End Year
Indra Gandhi Open University
New Delhi - India04.1989
Vocational Trade Certificate in Hotel Front Office - Hotel Management
Ashok Training Centre (Unit of ITDC)
Bangalore, India11.1985
Matriculation -
Andhra University,
Waltair, Andhra Pradesh, India03.1983
Skills
- Health Safety & Environment
- Food Safety & Food Hygiene
- HSE Related Training
- HSE Audits
- Staff Training / Development
- Stock/inventory control
- Guest / Public Relations
- Team Leadership
- Function / Event Organizing & Theme nights
- Mobilizing new kitchens & mess halls
- Culinary management - Indian, Filipino, Arabic, Western & Chinese cookery
- Menu Planning & Development
- Cost Control Procedures
Languages
English
First Language
Hindi
Advanced (C1)
C1
Tamil
Proficient (C2)
C2
Telugu
Intermediate (B1)
B1
Malayalam
Intermediate (B1)
B1
Arabic
Elementary (A2)
A2
Kannada
Intermediate (B1)
B1
Passport Details
Passport No: W0461005
Date of Issue: July 6, 2022
Date of Expiry : July 5, 2032
Timeline
General Manager (Tamil Nadu & Kerala)
Ammas Pastries
11.2021 - Current
Managing Partner
Annapoorna Restaurant
10.2019 - 09.2021
Site Manager
Newrest Gulf
04.2016 - 09.2019
General Manager – Hospitality
Maa Kuthari (S) Sdn Bhd.
09.2013 - 03.2016
Assistant Operations Manager
ABU DHABI NATIONAL HOTELS COMPASS MIDDLE EAST LLC.
10.2010 - 09.2013
Project Manager
Shaqab Abela Catering Services Co. WLL.
01.2007 - 09.2010
Resort Manager
Sterling Holiday Resorts (India) Limited
05.2005 - 01.2007
Project Manager
Waleed Catering & Services Co. LLC
03.2004 - 03.2005
General Manager
Coramandel Kailash Beach Resort
08.2002 - 03.2004
Executive Manager
Ramanashree California Club & Resort
02.2000 - 04.2002
Manager - Resort Operations
Hill Country Holiday Resorts India Limited
08.1998 - 02.2000
General Manager
Hotel Jewel / Glen Travels Pvt. Ltd.
06.1989 - 08.1998
Front Office In-charge
Sterling Holiday Resorts (Kodaikanal) Ltd.
08.1987 - 06.1989
Trainee Front Office Assistant
Kovalam Ashok Beach Resort
01.1985 - 08.1987
NCTVT trainee
Hotel Ashok
11.1983 - 11.1985
Cleaning & Chemical Training - Chemical Application For Kitchen Cleaning
Johnson Diversey
Level - 4 Award in Managing Food Safety in Catering - Food Safety, Food Hygiene & HACCP
Highfield Award Body of Compliance (HABC),
Basic Offshore Safety Induction Emergency Training (BOSIET) - Offshore Emergency Survival Training
Emirates Technical & Safety Development Centre
Confectionery Production - Confectionery
Tamil Nadu Agricultural University
Computer Based Training - Lifting & Rigging Awareness
Pearl Village Training Centre, Shell Petroleum
Computer Based Training - Working At Heights, Hand Safety & Manual Handling,
Pearl Village Training Centre, Shell Petroleum
Computer Based Training - Confined Space Entry & Hazard Identification
Pearl Village Training Centre, Shell Petroleum
The Leadership & Supervisor Training Programme - Leadership Management
Institute of Leadership Management - UK
HACCP Awareness Course - Applying HACCP in Food Safety
Shaqab Abela Catering Services Co. WLL.,
Incident & Injury Free Supervisor Skills Training, - Occupational Health & Safety,
JGC KBR - Shell Petroleum,
Intermediate Certificate in Food Safety (Non-UK) - Food Safety & Food Hygiene
Royal Institute of Public Health,
Basic Food Hygiene Course - Food Hygiene.
Waleed Catering & Services Co. LLC,
Fire Warden Training - Fire Fighting And Fire Safety,
Safety Technical Services Co. Ltd.,
Basic Life Support Training - Medical First Aid
Afety Technical Services Co. Ltd.,
Foundation Certificate in Food Hygiene Course - Food Hygiene
Royal Institute of Public Health
HACCP Internal Auditor Training - Food Safety & Food Hygiene,
RWTUV
Intermediate Certificate in Applied HACCP Principles - Food Hygiene & Food Safety,
Waleed Catering & Services Co. LLC,
Master of Arts - Distant Education Programmem Discontinued End Year
Indra Gandhi Open University
Vocational Trade Certificate in Hotel Front Office - Hotel Management
Ashok Training Centre (Unit of ITDC)
Matriculation -
Andhra University,
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