Suresha V
Bangalore
Summary
Solutions-driven IT professional proficient in Cloud and network engineering. Strategic and analytical with an organized approach and aptitude for project management with Troubleshooting & Analytical Skills Committed to providing high-level solutions that drive revenue.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Accounts Receivable Specialist
Omega Healthcare
Bangalore
08.2017 - 09.2019
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
Provider Reimbursement Specialist
Logix Health
Bangalore
09.2019 - 11.2021
- Working along aide with users providing technical support and clarifying the process also proving the training to fresher if necessary (on Job or Training Room)
- Taking calls along with group coordinator \ Team leads of any client updates which will be cascaded to team on every morning.
- Before logging off need to make sure daily trackers, batch closed info were completed or not, also need to consolidate data and need to send supervisor
- Every week need to assign the 835 Exception Report to users, also providing technical support to Bedford Team as configuration done by RDP.
- Always achieved above SLA more than 99% in quality score Internally and 100% quality from client side so received quality 1st award from Client
- Worked for Client side for more than 4 special projects with 100% quality and 4 times STAR OF THE MONTH and 1 time QUARTALY STAR award Received from Logix
- Expertised in stabilizing escalations and worked with 4 different clients at a same time and able to bring back 2 Red Zoned projects where its value is more than 50 Crores.
- Worked on weekends to provide the support to IT Team to configure and Troubleshoot the Router and Switches while shifting to new building with Layer 1, Layer 2, and Layer 3 problems
Education
Bachelor of Computer Applications - computer science
Dr. B R Ambedkar National Institute of Management study's
06.2015
Skills
- Networking
- OSI MODEL EIGRP, OSPF, BGP VLAN, STP,VTP, DTP DHCP, DNS ROUTING AND SWITCHING TCP/IP NAT, PAT
- Cloud Computing [AWS]
- IAM S3 EBS EFS
- SOFT SKILLS
- Team Player Quick Learner Smart Worker
Accomplishments
Supervised team of 8 staff members.
Certification
- CCNA
- ID#CSCO13549503
- Dec 2019 - Jun 2023
LANGUAGES
English
Kannada
Telugu
Tamil
Hindi
Timeline
Provider Reimbursement Specialist
Logix Health
09.2019 - 11.2021
Accounts Receivable Specialist
Omega Healthcare
08.2017 - 09.2019
Bachelor of Computer Applications - computer science
Dr. B R Ambedkar National Institute of Management study's
Hobbies and Interests
Playing Cricket, Playing Video games
TECHNICAL TRAINING
CCNA ( R&S) Certified, CCNP ( R&S) Training & AWS Solution Architect Training
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