Sureshkannan Balakrishnan
Chennai
Summary
To persue a rewarding career in a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational and personal growth.
Overview
10
10
years of professional experience
Work History
Senior Support Analyst
BNP Paribas India Solutions private LTD
Chennai
12.2018 - Current
- Working as a lead taking care of Team consists of 10 members including Planning shift ROTA, preparing monthly dashboards, reports to present during the monthly meeting with Management.
- Managing and leading all the releases, activities for all applications, maintaining BAU, Handling team members keeping the escalations to the minimum.
- Handling the hiring for the Team as well as for other teams which includes coordination with the recruitment team & vendor management.
- Adherence to documented procedural standards.
- Have good experience in migration of Linux/ Windows server, DB SQL servers, Build server migrations & upgrades.
- Fully responsible for key activities within the agreed SLA and ITIL process.
- Experience with software Configuration Management, Administration, Build methodologies, Build verification testing, Support process, Compliance and IT Strategy, Banking & IT Industry.
- Take part in application releases/ development/testing in production.
- Expert in Software Configuration Management(SCM) including Build and Release, SVN, Process Implementation, Software administration and Integration.
- Good knowledge on Configuration, Administration and Maintenance of CI tools Teamcity & Jenkins.
- Designing and implementing software configuration topics of branching merging and product variant management, Management and empowered our build system and integrated test automation framework, ensuring that merging of code between branches is smooth and error free.
- Well Exposed in Build and Release systems desktop applications.
- Drive the release cycle on different environments (UAT>Stage>Prod).
- Documenting the package name and checksum value in wiki for production release appropriate RITMs to raise when it required for Non-prod environment & CR for prod releases, updating the release notes.
- Responsible for maintaining stable staging environments that closely matched production in foundation, architecture & technology.
- Worked on tickets based on priority & resolve them within SLA.
- Perform Sanity checks post releases and infra-activities Work with L3/Vendor/Partner Teams for closure.
- Issue tracking/ reporting using tools Ability to plan/ organize / Split workload.
- Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives Experience in areas like support, Unit & Testing, Maintenance, Impact Analysis, Bug Fix and Application support environment with Banking domain experience.
- Work experience in the area of Unix, Shell scripting, Windows server, Oracle, SQL, PL/SQL Programming.
- Database: Oracle PL/SQL
- Tools: Jenkins, TeamCity, Tortoise SVN, Bit Bucket, BladeLogic, Putty, PL/SQL Developer, WINSCP ServiceNow, Share Point, Jira, Git, Artifactory
- OS & Environment: Windows, LINUX, UNIX
- Methodologies: Scrum, Waterfall Model
Associate Engineer - Technology
Virtusa Software Services Pvt Ltd
Chennai
10.2015 - 12.2018
- Managed the source code in Harvest, Gerrit and Stash (Version control tools) and build the source code using AutoCM (Internal automated tool) Integrated with Ant and Maven.
- Automate the Build and Deployment process.
- Involved branching, merging and labeling of source code.
- Using Jira (Defect Management tool) as Administrator to resolving build and deployment issues for Developers.
- Deployed the war package into Prod and DR environments using our automated deployment tool.
- Worked on servicenow tickets that Requests, Incidents & Change.
- Working as an administrator configuring new Projects, Jobs & and giving access to the users.
- Awards & Achievements: Achieved 'Bravo Spot Award' in BNPP for Automating the SOD checks.
Education
B.Sc - Computer Science
Mannar Thirumalai Naicker College
MaduraiHSC -
M M Hr Sec School
SSLC -
M M Hr Sec School
Skills
- Oracle PL/SQL
- Service Now
- Jira
- SharePoint
- Jenkins
- Bladelogic
- Genoes
- Putty
- Winscp
- Teamcity
- Tortoise SVN
- Git
- Bit Bucket
- PL/SQL Developer
- Artifactory
- Application Support
- Environment Management
- Builds & Deployments
- Shell scripting
- Windows
- Unix
- Linux
Awards
Bravo Spot Award, BNPP, Automating the SOD checks
Disclaimer
I hereby declare that the above-mentioned particulars are true and genuine and as per my knowledge.
Languages
- Tamil
- English
Personal Information
- Father's Name: Balakrishnan G
- Date of Birth: 11/09/94
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Support Analyst
BNP Paribas India Solutions private LTD
12.2018 - Current
Associate Engineer - Technology
Virtusa Software Services Pvt Ltd
10.2015 - 12.2018
B.Sc - Computer Science
Mannar Thirumalai Naicker College
HSC -
M M Hr Sec School
SSLC -
M M Hr Sec School