Work Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Vellore, TN, IN
Open to relocation: Yes
SURESH KUMAR ANBAZHAGAN
DEPUTY MANAGER
Vellore,TN
Work Preference
Summary
Dynamic banking professional with strategic leadership experience at City Union Bank, excelling in staff development and cash management. Proven track record in enhancing operational efficiency and compliance through innovative process improvements. Adept at fostering client relationships and identifying growth opportunities, leveraging strong analytical skills and a commitment to exceptional service.
Overview
4
4
Languages
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
Work History
Deputy Branch Manager
City Union Bank
Vellore, India
04.2026 - 05.2026
- Directed branch operations, ensuring adherence to banking policies, regulatory standards, and internal controls.
- Supervised staff performance, assigned responsibilities, and resolved escalations to maintain service continuity.
- Reviewed loan, deposit, and account transactions for accuracy, completeness, and compliance.
- Coordinated customer issue resolution, strengthening service quality and turnaround times.
- Monitored cash handling, vault procedures, and daily balancing to reduce operational discrepancies.
- Implemented process improvements that streamlined workflow and improved branch efficiency.
- Supported audit readiness by maintaining records, documentation, and exception follow-up.
- Liaised with cross-functional teams to align operations, compliance, and customer service objectives.
- Streamlined internal processes for increased efficiency and improved communication among departments.
Assistant Branch Manager
City Union Bank
Bengaluru, India
08.2024 - 03.2026
- Coordinated daily branch operations and supported smooth service delivery across customer-facing teams.
- Managed over 50 customer calls per day, and Increased sales by 10%
- Reviewed account documentation for accuracy, compliance, and complete KYC processing.
- Assisted with loan application follow-up, verification, and timely status communication.
- Resolved customer inquiries and escalations with clear, professional service.
Relationship Manager
City Union Bank
Chennai
03.2019 - 08.2024
- Managed client portfolios, strengthening relationships and identifying cross-sell opportunities across deposit, loan, and investment products.
- Evaluated customer financial needs, recommending suitable banking solutions aligned with credit policies and service standards.
- Coordinated with branch operations, credit, and compliance teams to resolve account issues and ensure smooth service delivery.
- Monitored account activity, proactively addressing discrepancies, service gaps, and repayment concerns to protect portfolio quality.
- Supported business growth by acquiring new customers and expanding existing relationships through targeted banking offers.
Education
MBA - Banking And Finance
BHARATHIAR UNIVERSITY
Coimbatore 10.2021 - 10.2023
Diploma - Banking And Finance
TIMESPRO
Chennai, India 01.2018 - 11.2018
Bachelor of Science - Mathematics
THIRUVALLUVAR UNIVERSITY
Vellore 06.2013 - 11.2016
Skills
Strategic leadership
Staff development
Innovation management
KYC/Anti Money Laundering
Team Leader
Cash Management
Marketing and Sales
Credit Analyst
Quick Learner
Branch operations management
Certification
Advanced Certification in Data Analytics
Timeline
Advanced Certification in Data Analytics
06-2026
Deputy Branch Manager
City Union Bank
04.2026 - 05.2026
Assistant Branch Manager
City Union Bank
08.2024 - 03.2026
MBA - Banking And Finance
BHARATHIAR UNIVERSITY
10.2021 - 10.2023
Relationship Manager
City Union Bank
03.2019 - 08.2024
Diploma - Banking And Finance
TIMESPRO
01.2018 - 11.2018
Bachelor of Science - Mathematics
THIRUVALLUVAR UNIVERSITY
06.2013 - 11.2016
Languages
Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Advanced (C1)
Telugu
Upper intermediate (B2)