Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Timeline
Generic
SURINDER PAL

SURINDER PAL

Ambala

Summary

Results-focused System Administrator with expertise in technical support and infrastructure planning.

Overview

8
8
years of professional experience

Work History

Senior System Administrator

KINDLEBIT GLOBAL PVT. LTD.
Mohali
06.2017 - Current
  • Building, configuring, patching, upgrading and troubleshooting of physical and virtual Linux servers (rack mounts/blades, and VMs)
  • Managed email routing and internal message protocols to support reliable delivery of communications.
  • Taking care of backup, off-site tape storage, inventory-asset management
  • Investigating, resolving and closing user reported PC problems and application issues through our ticketing system
  • Supporting users in the use of computer equipment by providing necessary training and advice
  • Installing, configuring and deploying new PCs & Servers
  • Providing a high level of customer service at all times
  • Continuously drive to improve processes for improved performance
  • Develop strategy and create metrics to measure effectiveness of strategy
  • Performs application monitoring and performance tuning
  • Performs custom application changes in development, validation or equivalent testing environment, and production environments
  • Perform operating system software updates, upgrades and patches
  • May manage others through influence rather than direct authority
  • Performs administration activities such as setting user accounts, roles, access, and privilege.
  • Monitored system performance on a daily basis and identified potential areas of improvement.
  • Provided technical support to end users for all hardware and software related issues.
  • Configured user accounts, permissions and access rights in accordance with company guidelines.
  • Implemented backup procedures to ensure data integrity and availability in case of emergency situations.
  • Conducted regular audits of the IT infrastructure components to identify any security vulnerabilities.
  • Set up, optimized and managed network equipment.

System Administrator

KINDLEBIT SOLUTIONS PVT. LTD.
Mohali
06.2016 - 05.2017
  • Monitor server event logs, performance logs, growth of data on the network, and checking the status of nightly server backups
  • Ensures compliance with uptime and performance standards and develops system and product benchmarking and monitoring
  • Provide detailed project status reporting as directed by management
  • Performs day-to-day maintenance and installation of server, network equipment, virtual machines, messaging, backups and storage
  • Work on moderately complex assignments, using judgment to resolve problems and make routine recommendations
  • Participate in on-call rotation to provide 24 X 7 production support
  • Develop and maintain detailed maintenance and contingency plans and documentation for server infrastructure.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.
  • Created configuration guides for deploying new desktops, laptops and mobile devices.
  • Diagnosed, troubleshot and resolved hardware and system problems.

Education

GED -

Modern Institute of Engineering & Technology
Kurukshetra
05-2016

3Yr Diploma (COMPUTER SCIENCE Engineering) -

S.D.Polytechnic,Mullana
01.2012

12TH(NON MEDICAL) -

HBSE BOARD

One Year HCNA (HCL Certified Network associate) -

HCL CDC Center, AMBALA
Ambala

Skills

  • Technical specifications
  • IT Security Management
  • Server improvements
  • User Support
  • System Automation
  • Network Administration
  • Hardware expertise
  • Virtualization Technologies
  • Troubleshooting
  • Version control systems
  • Cost Management
  • Resource Monitoring
  • Database Administration
  • Teamwork and Collaboration
  • Architecture planning
  • Continuous Improvement
  • Apache
  • Windows Server
  • Tomcat
  • Troubleshooting Linux OS

Personal Information

  • Title: SENIOR - IT SYSTEM ADMINISTRATOR
  • Date of Birth: 08/13/1991
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I, Surinder Pal, hereby declare that above mentioned facts are true to the best of my knowledge and belief.

Timeline

Senior System Administrator

KINDLEBIT GLOBAL PVT. LTD.
06.2017 - Current

System Administrator

KINDLEBIT SOLUTIONS PVT. LTD.
06.2016 - 05.2017

GED -

Modern Institute of Engineering & Technology

3Yr Diploma (COMPUTER SCIENCE Engineering) -

S.D.Polytechnic,Mullana

12TH(NON MEDICAL) -

HBSE BOARD

One Year HCNA (HCL Certified Network associate) -

HCL CDC Center, AMBALA

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