SURINDER PAL
Ambala
Summary
Results-focused System Administrator with expertise in technical support and infrastructure planning.
Overview
8
8
years of professional experience
Work History
Senior System Administrator
KINDLEBIT GLOBAL PVT. LTD.
Mohali
06.2017 - Current
- Building, configuring, patching, upgrading and troubleshooting of physical and virtual Linux servers (rack mounts/blades, and VMs)
- Managed email routing and internal message protocols to support reliable delivery of communications.
- Taking care of backup, off-site tape storage, inventory-asset management
- Investigating, resolving and closing user reported PC problems and application issues through our ticketing system
- Supporting users in the use of computer equipment by providing necessary training and advice
- Installing, configuring and deploying new PCs & Servers
- Providing a high level of customer service at all times
- Continuously drive to improve processes for improved performance
- Develop strategy and create metrics to measure effectiveness of strategy
- Performs application monitoring and performance tuning
- Performs custom application changes in development, validation or equivalent testing environment, and production environments
- Perform operating system software updates, upgrades and patches
- May manage others through influence rather than direct authority
- Performs administration activities such as setting user accounts, roles, access, and privilege.
- Monitored system performance on a daily basis and identified potential areas of improvement.
- Provided technical support to end users for all hardware and software related issues.
- Configured user accounts, permissions and access rights in accordance with company guidelines.
- Implemented backup procedures to ensure data integrity and availability in case of emergency situations.
- Conducted regular audits of the IT infrastructure components to identify any security vulnerabilities.
- Set up, optimized and managed network equipment.
System Administrator
KINDLEBIT SOLUTIONS PVT. LTD.
Mohali
06.2016 - 05.2017
- Monitor server event logs, performance logs, growth of data on the network, and checking the status of nightly server backups
- Ensures compliance with uptime and performance standards and develops system and product benchmarking and monitoring
- Provide detailed project status reporting as directed by management
- Performs day-to-day maintenance and installation of server, network equipment, virtual machines, messaging, backups and storage
- Work on moderately complex assignments, using judgment to resolve problems and make routine recommendations
- Participate in on-call rotation to provide 24 X 7 production support
- Develop and maintain detailed maintenance and contingency plans and documentation for server infrastructure.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Created configuration guides for deploying new desktops, laptops and mobile devices.
- Diagnosed, troubleshot and resolved hardware and system problems.
Education
GED -
Modern Institute of Engineering & Technology
Kurukshetra05-2016
3Yr Diploma (COMPUTER SCIENCE Engineering) -
S.D.Polytechnic,Mullana
01.2012
12TH(NON MEDICAL) -
HBSE BOARD
One Year HCNA (HCL Certified Network associate) -
HCL CDC Center, AMBALA
AmbalaSkills
- Technical specifications
- IT Security Management
- Server improvements
- User Support
- System Automation
- Network Administration
- Hardware expertise
- Virtualization Technologies
- Troubleshooting
- Version control systems
- Cost Management
- Resource Monitoring
- Database Administration
- Teamwork and Collaboration
- Architecture planning
- Continuous Improvement
- Apache
- Windows Server
- Tomcat
- Troubleshooting Linux OS
Personal Information
- Title: SENIOR - IT SYSTEM ADMINISTRATOR
- Date of Birth: 08/13/1991
- Nationality: Indian
- Marital Status: Married
Disclaimer
I, Surinder Pal, hereby declare that above mentioned facts are true to the best of my knowledge and belief.
Timeline
Senior System Administrator
KINDLEBIT GLOBAL PVT. LTD.
06.2017 - Current
System Administrator
KINDLEBIT SOLUTIONS PVT. LTD.
06.2016 - 05.2017
GED -
Modern Institute of Engineering & Technology
3Yr Diploma (COMPUTER SCIENCE Engineering) -
S.D.Polytechnic,Mullana
12TH(NON MEDICAL) -
HBSE BOARD
One Year HCNA (HCL Certified Network associate) -
HCL CDC Center, AMBALA