Surya Ramnath
Palakkad
Summary
Technical Consultant experienced in Adobe Campaign Classic, skilled in multi-channel campaign design, API integrations, and automation workflows, with a strong focus on translating business objectives into scalable, customized marketing solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technical Consultant
Adobe
Bangalore
10.2022 - Current
- Led a data migration project in ACC v7 for a pharmaceutical client, enabling the successful go-live of multiple marketing campaigns.
- Led ACC SMS integration for a digital domain, resulting in increased voucher redemptions.
- Worked on API integrations (SMS, Rich Push Notification, WhatsApp single & bulk) for a banking client in ACC v8.
- Worked on offer modules and message center for a retail store client, including automation scripts that significantly reduced manual workload.
- Designed and developed multi-channel campaigns and technical workflows tailored to client requirements across multiple projects.
- Implemented in-App notifications in AJO, familiar with AJO, AEP and OD.
Digital Tech Developer Analyst
Accenture
Bangalore
01.2021 - 10.2022
- Configure and design technical workflows to meet customer business needs in ACC.
- Build multi channel communications with Adobe Campaign Classic - Email, SMS and Mobile Push.
- End to end campaign development and testing.
- Understand the campaign BRD and translate to an optimal design on the tool.
- Provide post implementation guidance and supports to clients.
- Create technical document as part of client deliverables.
Software Developer
Kalkitech Communication Technologies
Kochi
07.2018 - 01.2021
- Developed XML Parser module in DLMS Simulator.
- Developed a security library that gives protection to meters ensuring its confidentiality and authenticity.
- Experience in working with XML and writing SQL queries.
- Developed a licensing module for DLMS Simulator that uses a USB dongle based license.
- Developed an encoder and decoder as per V.44 compression protocol which compress meter data and removes redundancy.
Education
Bachelor of Technology - Electrical and Electronics Engineering
NSS COLLEGE OF ENGINEERING
Palakkad, Kerala07.2018
High School -
PALGHAT LIONS SCHOOL
Palakkad, Kerala03.2014
Skills
- ACC – Email, SMS, Push, WhatsApp
- ACC - v8
- ACC - webApps, offers, Message center
- AJO – Email, InApp
- AJO - Offer Decisioning
- Adobe Experience Platform
- JavaScript
- HTML, XML
- Databases - MySql, PostgreSQL
- JIRA, SVN, Putty, MS Visual Studio
- C, C, Linux OS
Certification
- Adobe Certified Expert – Adobe Journey Optimizer Developer
- Adobe Certified Expert – Adobe Campaign Classic Developer
- Adobe Certified Expert – Adobe Campaign Classic Business Practitioner
Timeline
Technical Consultant
Adobe
10.2022 - Current
Digital Tech Developer Analyst
Accenture
01.2021 - 10.2022
Software Developer
Kalkitech Communication Technologies
07.2018 - 01.2021
Bachelor of Technology - Electrical and Electronics Engineering
NSS COLLEGE OF ENGINEERING
High School -
PALGHAT LIONS SCHOOL
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