Mounika Reddy
Hyderabad
Summary
Dynamic Team Lead with expertise in operational efficiency, achieving a 10% reduction in aged accounts receivable at WEBPT. Skilled in accounts receivable management and conflict resolution, optimizing workflows and enhancing team performance through strategic planning.
Overview
9
9
years of professional experience
Work History
Team Lead
WEBPT
Hyderabad
08.2024 - Current
- Spearheaded aged accounts receivable project, achieving 10% reduction in 90+ aging within four months.
- Led team of 25 employees to implement operational efficiency improvements, enhancing overall workflow.
- Supervised staff performance, providing feedback and establishing improvement goals.
- Adjusted processes to increase pace, ensuring alignment with performance targets.
- Monitored workflow during peak periods, maintaining productivity levels and meeting deadlines.
- Reported accounts receivable performance trends to senior leadership for data-driven decision-making.
- Designed and implemented Quality Control improvement plan, raising compliance to 95% in three months.
- Established escalation-response mechanism with Quality team, reducing repeat escalations by 30%.
Team lead
Adroit global solutions
09.2020 - 07.2024
- Led quality team of 15 FTEs to enhance operational efficiency.
- Transitioned to operations as team lead for 20 FTEs, overseeing workflow management.
- Managed diverse projects including credentialing, appeals, front-end rejections, and end-to-end processes.
- Utilized expertise in handling escalation accounts to resolve complex issues efficiently.
Senior Associate
Primera
12.2019 - 07.2020
- Worked as Senior Associate for hospital billing (UB 04).
- Ensure to complete the work order assigned on a daily basis.
- Work on over 365 days ageing reports on a monthly basis.
- Post cash and write off the contractual adjustments accordingly while working on the accounts.
- Developed expertise in revenue cycle management services.
Senior Associate
Hinduja Global Solutions
06.2018 - 11.2019
- Managed contractual adjustments, patient billing, and write-offs to ensure accurate revenue capture.
- Processed billing for secondary insurances and patients while overseeing effective management of contractual adjustments.
- Collaborated with federal and commercial payers to streamline billing processes.
- Developed expertise in MEDITECH software to improve operational efficiency.
Associate
Inventurus Knowledge Solutions
03.2017 - 01.2018
- Worked on in both hospital and physician billing
- And having good Knowledge on Revenue Cycle Management Services.
- Used to learn on basic AR and worked and client correspondence responses.
Education
BPharmacy -
Omega college of Pharmacy
01.2012
Intermediate - Bi.P.C
Sri Chaitanya Junior College
SSC -
MNR high School
Skills
- Accounts receivable management
- Quality control processes
- Workflow optimization
- Team leadership
- Project oversight
- Performance evaluation
- Strategic planning
- Conflict resolution
- Risk assessment
Computer Literacy Extra Qualification
Meditech, Epic, Next Gen, Athena, Good Knowledge in MS Excel, Word
Languages
- Hindi
- Telugu
- English
- Hindi
- Telugu
Achievements Awards
- Received 7 top performer awards in Hinduja Global Solutions.
- Received 3 best performer awards in Adroit Global Solutions.
Personal Information
- Father's Name: Venkat Reddy
- Date of Birth: 02/15/95
- Gender: Female
- Marital Status: Married
Timeline
Team Lead
WEBPT
08.2024 - Current
Team lead
Adroit global solutions
09.2020 - 07.2024
Senior Associate
Primera
12.2019 - 07.2020
Senior Associate
Hinduja Global Solutions
06.2018 - 11.2019
Associate
Inventurus Knowledge Solutions
03.2017 - 01.2018
BPharmacy -
Omega college of Pharmacy
Intermediate - Bi.P.C
Sri Chaitanya Junior College
SSC -
MNR high School