Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Languages
Hobbies and Interests
Personal Information
Affiliations
Timeline
Generic

Surya Narayana Akula

Hyderabad

Summary

Dedicated MES Engineer with more than three years of experience in MES software system support and troubleshooting; skilled in identifying and resolving technical problems, providing outstanding customer service, and working with cross-functional teams to ensure optimal system performance.

Overview

3
3
years of professional experience

Work History

System Engineer (IIOT)

Tata Consultancy Services (TCS)
04.2021 - Current
  • Enhanced MES solutions using OEE and Traceability template for Global Chips Manufacturing client.
  • Provided technical support for MES software applications, including installation, configuration, and troubleshooting.
  • Conducted testing and validation of MES applications to ensure functionality and reliability.
  • Provided technical support to end users and resolved issues related to MES operations on time to minimize production downtime to optimize system performance and enhance security.
  • Implemented MES configuration clean up procedures to optimize system performance and enhance security.
  • Successfully managed SSL certificate upgrade activity, ensuring secure communication between systems and improving data integrity.
  • Part of enhancement team to deploy various configuration related to MES applications.
  • Led the PTC Kepware upgrade initiative, enhancing system functionality and performance to meet evolving business requirements.
  • Led purge activity using GE tools to optimize system performance and ensure data integrity.
  • Attended regular CAB (Change Advisory Board) meeting to represent Change request.
  • Good experience of coordinating with various teams like DBA, Windows and Network team.
  • Documented procedures and created user manuals to facilitate training and troubleshooting.

Education

B.Tech/B.E. (Electronics And Communication Engineering) -

Sathyabama University
Chennai
01.2020

Class XII -

SASI Junior College
Andhra Pradhesh
01.2016

Class X -

Bhashyam Public School
Andhra Pradesh
01.2014

Skills

  • PTC Thingworx
  • Kepware OPC
  • GE Proficy
  • Proficy Historian
  • MES
  • SSRS
  • SQL Server
  • Service Now Ticketing

Accomplishments

  • Awarded “Star Performer of the month” award and Band ‘A’ for my work performance in TCS.
  • On The Spot” award for best performance in overall project for handling critical applications.

Projects

Design and Analysis of antenna, 3 Months, Developed a microstrip patch antenna using HFSS Ansys software as part of an academic project.

Languages

  • English
  • Telugu
  • Hindi

Hobbies and Interests

  • Playing Cricket
  • Watching Movies
  • Music

Personal Information

  • Total Experience: 3 Years 3 Months
  • Date of Birth: 07/15/98
  • Gender: Male
  • Marital Status: Single / Unmarried

Affiliations

  • Playing cricket
  • Listening Music
  • Watching Movies

Timeline

System Engineer (IIOT)

Tata Consultancy Services (TCS)
04.2021 - Current

B.Tech/B.E. (Electronics And Communication Engineering) -

Sathyabama University

Class XII -

SASI Junior College

Class X -

Bhashyam Public School
Surya Narayana Akula