Surya Narayana Akula
Hyderabad
Summary
Dedicated MES Engineer with more than three years of experience in MES software system support and troubleshooting; skilled in identifying and resolving technical problems, providing outstanding customer service, and working with cross-functional teams to ensure optimal system performance.
Overview
3
3
years of professional experience
Work History
System Engineer (IIOT)
Tata Consultancy Services (TCS)
04.2021 - Current
- Enhanced MES solutions using OEE and Traceability template for Global Chips Manufacturing client.
- Provided technical support for MES software applications, including installation, configuration, and troubleshooting.
- Conducted testing and validation of MES applications to ensure functionality and reliability.
- Provided technical support to end users and resolved issues related to MES operations on time to minimize production downtime to optimize system performance and enhance security.
- Implemented MES configuration clean up procedures to optimize system performance and enhance security.
- Successfully managed SSL certificate upgrade activity, ensuring secure communication between systems and improving data integrity.
- Part of enhancement team to deploy various configuration related to MES applications.
- Led the PTC Kepware upgrade initiative, enhancing system functionality and performance to meet evolving business requirements.
- Led purge activity using GE tools to optimize system performance and ensure data integrity.
- Attended regular CAB (Change Advisory Board) meeting to represent Change request.
- Good experience of coordinating with various teams like DBA, Windows and Network team.
- Documented procedures and created user manuals to facilitate training and troubleshooting.
Education
B.Tech/B.E. (Electronics And Communication Engineering) -
Sathyabama University
Chennai01.2020
Class XII -
SASI Junior College
Andhra Pradhesh01.2016
Class X -
Bhashyam Public School
Andhra Pradesh01.2014
Skills
- PTC Thingworx
- Kepware OPC
- GE Proficy
- Proficy Historian
- MES
- SSRS
- SQL Server
- Service Now Ticketing
Accomplishments
- Awarded “Star Performer of the month” award and Band ‘A’ for my work performance in TCS.
- On The Spot” award for best performance in overall project for handling critical applications.
Projects
Design and Analysis of antenna, 3 Months, Developed a microstrip patch antenna using HFSS Ansys software as part of an academic project.
Languages
- English
- Telugu
- Hindi
Hobbies and Interests
- Playing Cricket
- Watching Movies
- Music
Personal Information
- Total Experience: 3 Years 3 Months
- Date of Birth: 07/15/98
- Gender: Male
- Marital Status: Single / Unmarried
Affiliations
- Playing cricket
- Listening Music
- Watching Movies
Timeline
System Engineer (IIOT)
Tata Consultancy Services (TCS)
04.2021 - Current
B.Tech/B.E. (Electronics And Communication Engineering) -
Sathyabama University
Class XII -
SASI Junior College
Class X -
Bhashyam Public School
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