Sushil Kumar

Merchandising & Sales

• Managed end-to-end gemstone and jewelry merchandising for TV shopping channels including TJC UK and ShopLC (US & Germany), supporting UK, US, and European markets.
• Handled annual merchandise value of approximately USD 9–10M across gemstone and jewelry categories.
• Supported B2B and TV channel sales, contributing to 25% repeat business through strong buyer relationship management and consistent product performance.

Sourcing & Product Development

• Sourced 100K+ units/SKUs annually across gemstone and jewelry categories from India and Thailand–based vendors.
• Onboarded 20+ new gemstone and jewelry vendors, improving cost competitiveness by 5–10%.
• Developed 10+ new jewelry collections/concepts per year, aligned with TV channel demand, pricing architecture, and customer trends.

Inventory & Cost Optimization

• Optimized inventory utilization by prioritizing existing stock, achieving 20–25% reduction in fresh procurement costs.
• Managed inventory levels worth approximately USD 1M, ensuring optimal stock rotation and minimizing dead or slow-moving inventory.
• Contributed to 25–30% improvement in inventory turnover through data-driven assortment planning and demand analysis.

Operations & Team Management

• Coordinated cross-functionally with buyers, supply chain, quality, logistics, and finance teams across multiple geographies.
• Led and mentored a team of 25 members across merchandising and operations functions.
• Ensured timely and accurate reporting for buying, selling, inventory, MIS, and budget tracking.

• Managed daily merchandising and operations for high-volume TV jewelry sales, supporting GBP 20–25M in annual TV sales.
• Supervised a team of 20–25 executives, improving operational efficiency and workflow consistency.
• Played a key role in PO planning, shipment approvals, and inventory reporting, ensuring uninterrupted TV sales cycles.
• Improved customer satisfaction metrics by 20–25% through faster issue resolution and improved coordination between sales and operations teams.

• Supported merchandising and operational activities for live TV jewelry sales, ensuring product readiness and quality compliance.
• Assisted in inventory tracking and reporting for 50,000+ units annually using JV3 and AMS Jewelry Software.
• Collaborated with management on process improvements, contributing to reduced operational errors and smoother workflows.

• Prepared and analyzed daily MIS, CRM, agent sales, and call duration reports supporting sales operations.
• Assisted sales teams with performance tracking and reporting accuracy, improving decision-making efficiency.