Sushma B T
Bengaluru
Summary
Experienced Human Resource Administrator specialising in interview coordination and onboarding processes. Delivers HR support in payroll management and employee engagement initiatives. Streamlines HR operations, enhances employee relations, and supports recruitment and performance management. Committed to fostering a positive workplace culture and aligning HR solutions with business objectives.
Overview
1
1
Language
3
3
years of professional experience
Work History
Human Resource Administrator
Allegis Global Solution
Bengaluru, India
09.2024 - 08.2025
- Coordinated onboarding for new hires, facilitating orientation sessions to ensure
smooth integration. - Managed scheduling of interviews and maintained communication with
candidates to streamline recruitment process. - Assisted in the recruitment process by conducting phone interviews and
scheduling onsite interviews. - Supported recruitment by conducting phone inrterviews and scheduling onsite
interviews to identify qualified candidates. - Coordinated onboarding for new hires, facilitating orientation sessions to ensure smooth integration.
- Managed payroll processing and compensation analysis to ensure accurate employee payments.
- Provided HR support during mergers, acquisitions and restructuring activities.
- Utilised Microsoft Office applications, including Excel, for data analysis and reporting tasks.
Admission Counselor (Sales)
UpGrad Education Private Ltd
Bengaluru, India
07.2023 - 09.2023
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed advanced understanding of products and services to react to
customer objections, competitive questions and other FAQs. - Increased sales with execution of full sales cycle processing from initial lead
processing through conversion and closing. - Developed advanced understanding of products and services to react tocustomer objections, competitive questions and other FAQs.
Technical Support Engineer
Concentrix India
Bengaluru, India
01.2023 - 05.2023
- Delivered technical support by diagnosing and resolving hardware and softwareissues to restore functionality.
- Conducted troubleshooting sessions to identify and resolve technical issues. and problem resolution for customers to enhance user experience.
- Delivered technical support by diagnosing and resolving hardware and software
issues to restore functionality. - Conducted troubleshooting sessions to identify and resolve technical issues. and problem resolution for customers to enhance user experience.
- Addressed customer inquiries promptly through phone and email support. through phone and email support.
- Collaborated with team members to troubleshoot Technical Issues.
Education
Bcom - Accounting and Taxation
Bachelor of Commerce
Bengaluru, KA01-2022
Certificate of Higher Education - Accounts
St Francis Pre-University College
Bengaluru, KA01-2019
10th -
Our Lady of Fatima HIgh School
Bengaluru, KA01-2017
Skills
- Recruitment strategy
- Recruitment
- Recruitment processes
- Candidate assessment
- Interviewing candidates
- Interview scheduling
- Onboarding coordination
- Onboarding
- Employee onboarding support excellence
- HR and recruitment
- Human resources operations
- Payroll management
- Payroll software proficiency
- Microsoft Excel
- HR analytics
- Process optimization
- Team collaboration
- Client communication
- Employee Relations
- Conflict resolution
- Training and development
- Employee engagement
- Verbal communication
- Decision making
- Active listening
- Interviewing candidates
- Active listening
Languages
English
Advanced
C1
Timeline
Human Resource Administrator
Allegis Global Solution
09.2024 - 08.2025
Admission Counselor (Sales)
UpGrad Education Private Ltd
07.2023 - 09.2023
Technical Support Engineer
Concentrix India
01.2023 - 05.2023
Bcom - Accounting and Taxation
Bachelor of Commerce
Certificate of Higher Education - Accounts
St Francis Pre-University College
10th -
Our Lady of Fatima HIgh School