SUSHMA DARASINGH RAJPUT
Retail Sales Associate
Bhayander East,MH
Summary
Accomplished Senior Sales Executive with success converting leads, exceeding quotas and maximizing revenue with proactive and ambitious strategies. Decisive, passionate and devoted to outperforming expectations. Attentive, resourceful and personable with customers.
Capable [Manager] with solid background in driving revenue growth and nurturing client relationships. Delivered strategic sales initiatives that led to market expansion and increased customer retention. Demonstrated expertise in negotiating contracts and leading high-performance sales teams.
Overview
6
6
years of professional experience
2
2
Certificates
3
3
Languages
Work History
Senior Sales Executive
BHARTI AIRTEL
03.2025 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
Senior Customer Care Executive
Vodafone Idea
11.2022 - 03.2025
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Engaged clients in person and over phone to answer questions and address complaints.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
Team Leader
Square Yard
05.2020 - 12.2021
- - Led a team to achieve sales and operational targets.
- - Ensured high-quality service and client satisfaction.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
Bachelor of Science - Information Technology
Abhinav Degree Collage
Mumbai, India 04.2001 -
Skills
Sales development
Client relationship management
Territory management
Team development
Closing deals
Decision-making
Lead generation
Sales strategy
Certification
- Target Achiever Award
Interests
- Traveling, - Book Reading
Timeline
Senior Sales Executive
BHARTI AIRTEL
03.2025 - Current
Senior Customer Care Executive
Vodafone Idea
11.2022 - 03.2025
Team Leader
Square Yard
05.2020 - 12.2021
Bachelor of Science - Information Technology
Abhinav Degree Collage
04.2001 -