Summary
Overview
Work History
Education
Skills
Software
Interests
Personal Details
Declaration
Timeline
Generic
Sushma Singh

Sushma Singh

BANKER
AZAMGARH

Summary

Experienced Customer Care Executive with over 4 years of experience in HDFC BANK . Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Assistant Manager

HDFC BANK
AZAMGARH
10.2019 - Current
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Handling cash receipt & payments with ensuring transaction to be carried out as per prescribed TAT without errors.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • providing excellent customer service is important because it can help you to retain customers and provide more value.
  • customer service may involve advocating for your customers so they can achieve their financial goals, helping them select the right products and services and assisting them with financial decisions
  • customer service representatives also help customers make transactions, deposit and withdraw funds and process loans

Education

MBA - HR & MARKETING

SHEAT COLLEGE AFFILIATED TO AKTU
VARANASI
07.2017 - 07.2018

BCA -

RSMT COLLEGE AFFILIATED TO MGKVP UNIVERSITY
VARANASI
06.2010 - 06.2013

Skills

  • Determination towards works
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Software

  • C,C,JAVA,HTML,ORACLE, VISUAL BASIC

Interests

  • SINGING
  • DANCING
  • COOKING

Personal Details

  • Father's Name:- Jitendra Pratap Singh
  • Gender :- Female
  • Marital Status:- Married
  • Religion:- Hindu
  • Nationality:- Indian


Declaration

I here by declare that the above foresaid information are true as per my knowledge.

Timeline

Assistant Manager

HDFC BANK
10.2019 - Current

MBA - HR & MARKETING

SHEAT COLLEGE AFFILIATED TO AKTU
07.2017 - 07.2018

BCA -

RSMT COLLEGE AFFILIATED TO MGKVP UNIVERSITY
06.2010 - 06.2013

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