Summary

Overview

Work History

Education

Skills

Software

Interests

Personal Details

Declaration

Timeline

Sushma Singh

BANKER

AZAMGARH

Summary

Experienced Customer Care Executive with over 4 years of experience in HDFC BANK . Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

years of professional experience

years of post-secondary education

Language

Work History

Assistant Manager

HDFC BANK

AZAMGARH

10.2019 - Current

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Handling cash receipt & payments with ensuring transaction to be carried out as per prescribed TAT without errors.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Reviewed sales and gross profit report to assess company efficiency.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
providing excellent customer service is important because it can help you to retain customers and provide more value.
customer service may involve advocating for your customers so they can achieve their financial goals, helping them select the right products and services and assisting them with financial decisions
customer service representatives also help customers make transactions, deposit and withdraw funds and process loans

Education

MBA - HR & MARKETING

SHEAT COLLEGE AFFILIATED TO AKTU

VARANASI

07.2017 - 07.2018

BCA -

RSMT COLLEGE AFFILIATED TO MGKVP UNIVERSITY