Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
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Sushmita Nair

Sushmita Nair

Chief Manager- Business Analytics
Mumbai,India

Summary

Dedicated BFSI and Credit Bureau professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Total 17 years of work experience.

Overview

16
16
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
4
4
Languages

Work History

Chief Manager Business Analytics

Muthoot Housing Finance
Mumbai, Maharashtra
01.2022 - Current

Areas handling are:
1) Stakeholder Management
2) Vendor Management
3) Data Management

  • Parallel to this responsible for coordinating with Vendor and internal Teams to set up Power BI project end to end
    Identified issues, analyzed information and provided solutions to problems
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations
  • Understanding stake holder requirements, system constraint, and making them available to the vendor for development. BRD making, manual reports automation, training the relevant employee on Power BI report adoption, delivering Key Performance Metrics in form of analysis to top management.

Senior Manager - BI & Analytics

ICICI Home Finance Co. Ltd
Mumbai, Maharashtra
08.2018 - 12.2021
  • Managed BIU activities related to stake holder management, vendor management, BRD Making, dashboard publishing and team management.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes
  • Worked closely with software development vendor and testing team members to design and develop robust solutions to meet business vertical requirements for functionality, scalability and performance.
  • Produced monthly business reports using advanced Excel spreadsheet functions and Power BI driven automated dashboards
  • Training & assimilation of new reporting associate both from business & power BI report perspective and also giving training to business users on the PowerBI Reports published on cloud for its understanding and adoption.

Product Manager- Business Strategy

L&T Financial Services Ltd.
Mumbai, Maharashtra
09.2017 - 08.2018
  • Adept at data analytics & Regulatory Reporting and MIS management.
  • Design & run various incentive schemes and agency payouts.
  • Mortgage deck preparation with concise & intelligent inputs on various business parameters.
  • Monitoring & reporting sales productivity based on policy & benchmarks agreed upon.
  • Report automation and improve upon existing system to ensure streamlined & efficient output in various processes.
  • Handling branch request received from customers on Foreclosure and Retention.

Product Manager- BI and MIS Reporting

YES Bank Ltd.
Mumbai, Maharashtra
11.2012 - 08.2017
  • Responsible for effective data management and reporting across Retail Banking Asset business for relevant business heads and their business teams.
  • Incorporate feedback from stakeholders for strengthening MIS for improving productivity of business teams.
  • Measuring business KPI’s for alignment with strategy & priorities.
  • Publishing periodic business analysis reports for Business Head & Management team, projecting trend across products/manpower allocation/ geography/ Target V/s Achievement budgeting
  • Coordinating with HCM team for building and developing New Joinee handbook which will help them for smooth onboarding transition.


Data Quality Manager- Consumer Bureau

TransUnion CIBIL
Mumbai, Maharashtra
12.2010 - 06.2012
  • Collaborated with CIBIL's member partners and internal software development team to identify and convert business goals into data requirements.
  • Assisting Data Quality lead with daily activities pertaining to preparing analysis reports using various DQ integrated tools like SQL, Data Flux, DQ Analyzer and DB Forge.
  • Apply query, data exploration and transformation, basic statistical methods and visualization techniques to create business insights or improve data quality.
  • Prepare analytical reports and DQ Presentation for members on various customer centric parameters and credit behavior details.
  • Identify and put forward suggestions and ideas to members, to get a good hit rate on inquiries.

Assistant Manager - Retail Assets

HDFC Bank Ltd.
Mumbai, Maharashtra
09.2006 - 12.2010
  • Core responsibility areas are spread mainly into Centralized Reporting for top management and also handling the day to day Operation activities on KYC Checking, pledging-withdrawal of shares and Mutual Funds in NSDL, CDSL, Debos System.
  • Improved existing reporting by researching data sources, compiling data and designing output.
  • Managing Off Role team of 12 ADFC Staffs and improving their performance by continuous mentoring and tracking.

Mortgage Underwriter - Broker LVDR Channel

TCS eServe Limited
Mumbai, Maharashtra
04.2005 - 07.2006
  • Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
  • Verified integrity of applicants' information to minimize fraud.
  • Worked with processing team members to communicate errors and obtain missing information for current applications.
  • Verifying authenticity & correctness of documents like pay slips, W2's 1040's (tax returns) along with schedules as applicable, various asset documents, mortgage note, appraisal reviews, system training, etc.

Education

Bachelor of Commerce - Management Accountancy And Book Keeping

Sydenham College of Commerce And Economics
Mumbai
06.2000 - 04.2005

Skills

    BI and Management Reporting

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Software

Microsoft Power BI

MS Office- Advance Excel

Certification

Microsoft Power Bi- Analyzing & Data Visualization

Interests

Reading

Music

Timeline

Chief Manager Business Analytics

Muthoot Housing Finance
01.2022 - Current

Microsoft Power Bi- Analyzing & Data Visualization

10-2021

Senior Manager - BI & Analytics

ICICI Home Finance Co. Ltd
08.2018 - 12.2021

Product Manager- Business Strategy

L&T Financial Services Ltd.
09.2017 - 08.2018

Six Sigma - Green Belt

04-2017

Product Manager- BI and MIS Reporting

YES Bank Ltd.
11.2012 - 08.2017

Data Quality Manager- Consumer Bureau

TransUnion CIBIL
12.2010 - 06.2012

Assistant Manager - Retail Assets

HDFC Bank Ltd.
09.2006 - 12.2010

Mortgage Underwriter - Broker LVDR Channel

TCS eServe Limited
04.2005 - 07.2006

Bachelor of Commerce - Management Accountancy And Book Keeping

Sydenham College of Commerce And Economics
06.2000 - 04.2005
Sushmita NairChief Manager- Business Analytics