Sushovan Dutta

Key Responsibilities:

• Managed end-to-end recruitment activities, including sourcing, screening, interviewing, and onboarding for retail and corporate positions.
• Coordinated with operations teams to assess manpower requirements and achieve timely recruitment closures.
• Coordinated with operations teams to understand manpower requirements, and ensure timely closures.
• Conducted employee onboarding, induction, and documentation processes for new joiners.
• Coordinated with training and operations teams to facilitate employee training and development programs.
• Monitored employee attendance and leave records to ensure compliance with statutory documentation requirements.
• Addressed employee grievances, and supported employee engagement initiatives to maintain a positive work environment.
• Ensured compliance with company policies, labor laws, and statutory requirements.
• Prepared and maintained HR reports, recruitment trackers, onboarding status reports, and MIS for management review.
• Coordinated with regional teams for workforce planning and deployment across multiple locations.
• Maintained employee records, HR databases, and ensured accuracy of HRMIS data.
• Supported payroll inputs and employee verification processes to facilitate accurate HR audits.

Key Responsibilities:

• Maintained strong relationships with dealers, distributors, and customers to ensure customer satisfaction and repeat business.
• Engaged prospective and existing customers to understand requirements and recommend suitable products.
• Managed customer inquiries and sales activities through virtual platforms, telephone, and digital communication channels.
• Generated and qualified leads through inbound and outbound calls.
• Generated and qualified leads through inbound and outbound calling activities.
• Achieved assigned sales targets, and contributed to overall business growth through effective virtual selling strategies.
• Coordinated with field sales teams and channel partners to ensure timely order processing and delivery.
• Followed up regularly with potential customers to maximize conversion rates, and improve customer retention.
• Followed up with potential customers to maximize conversions and enhance retention.
• Collaborated with internal teams to ensure a seamless customer experience and service delivery.

Key Responsibilities:

• Identified, onboarded, and managed training partners, educational institutions, and industry stakeholders for skill development initiatives.
• Identified and onboarded training partners, educational institutions, and industry stakeholders to enhance skill development initiatives.
• Conducted market research to pinpoint areas for new skill-training programs and maximize outreach.
• Ensured the achievement of enrollment targets and mobilization goals for various government-funded skill development schemes.
• Established and maintained relationships with local authorities, community organizations, and employers to promote skill development programs.
• Monitored center performance and compliance to uphold quality standards in line with NSDC and Sector Skill Council norms.
• Organized awareness campaigns, seminars, and mobilization drives to increase candidate participation.
• Prepared MIS reports, progress reports, and maintained accurate documentation for management review.
• Collaborated with internal teams to ensure timely candidate onboarding, placement support, and post-placement tracking.