Suviral Moudgil
Greater Noida West
Summary
- Visionary leader targeting management roles with expertise in order-to-cash processes. Over 6.8 years of experience driving process improvements and leading successful operations for global businesses. Proven track record of enhancing efficiency and achieving operational excellence. Open to opportunities in Delhi NCR.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deputy Manager
Johnson Control, Gurgaon
Gurgaon
03.2022 - Current
- Managed end-to-end Accounts Receivables, ensuring timely payments and reducing DSO.
- Led a team of six professionals, optimizing performance through mentorship.
- Spearheaded development of collection strategies, reducing past dues and unapplied cash.
- Resolved client disputes by managing escalations and negotiating payment plans.
- Transitioned O2C processes from USA to India, enhancing operational efficiency.
- Oversaw multiple portfolios valued at $15 million monthly for Fortune 500 company.
- Established internal meetings with Billing Cash App and Dispute teams to reconcile accounts.
- Developed team members in a positive work environment, guiding them toward their goals.
Senior Accounts Receivable specialist
Genpact India Pvt. Ltd., Gurgaon
Gurgaon
02.2017 - 03.2019
- Highlights:
- As a Accounts Receivable senior analyst, handling monthly portfolio with $8M dollars for fortune 500 company.
- Served as SME for credit and collections, onboard and training of new team members.
- Led transition process from USA, developed SOP’s and ensured a successful knowledge transfer.
- Reduced outstanding balances through proactive customer engagement and dispute resolution.
- Managed collection QC, cash applications, and billing processes, ensured accuracy and efficiency in financial operations.
- Reconcile monthly bank records and apply payments using advanced excel tools.
Education
MBA - Finance
IMT
Gaziabad01-2024
M.A Psychology Honors - Industrial and Organizational Behavior
IGNOU University
Delhi01-2019
High School Diploma -
Mewar University
Chittorgarh01-2017
High School Diploma -
Shri Thakurdwara Balika Vidyalaya
Ghaziabad01-2015
Skills
- MBA (finance)
- MA in Psychology Honors (Industrial and Organizational Behavior)
- Financial analysis
- Project management
- Microsoft Excel
- Client negotiation
- Employee training
- Process improvement
Projects
Unapplied On account cash reduction, Past Due Reduction (90+ and 365+), Small Dollar Untouched Accounts Reductions., Dispute Management Process Flow & Escalations Matrix, Tool Implementation-IRCM, Collections Optimizer, Statement of Account Automation,Soft Collections Letter Automation, Payment Request Letter Automation, BE Capable Assessment at Deal Level., QC Parameters & Sampling Size format Finalization & Implementation, Converting Credit Card Customers to ACH Payments
Certification
- Lean certified at Genpact for automation and reporting efficiency
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- “Best Individual Contributor” Award at Johnson Control, 2023 &2024
- Quarterly and yearly awards for outstanding performance
Languages
Languages Known: English, and Hindi
Timeline
Deputy Manager
Johnson Control, Gurgaon
03.2022 - Current
Senior Accounts Receivable specialist
Genpact India Pvt. Ltd., Gurgaon
02.2017 - 03.2019
MBA - Finance
IMT
M.A Psychology Honors - Industrial and Organizational Behavior
IGNOU University
High School Diploma -
Mewar University
High School Diploma -
Shri Thakurdwara Balika Vidyalaya
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