Swagat Panda
Bengaluru
Summary
Experienced in risk management and accounting for over five years, this professional brings energy, drive, and strong communication skills to the table. Employees possess a brief familiarity with accounts payable and transaction risk procedures, along with outstanding attention to detail and organizational abilities. As a team member, individual excels at managing multiple tasks simultaneously. With 5 years of expertise in quality assurance, the individual demonstrates exceptional problem-solving and analytical skills, adeptly interpreting and implementing QA standards. Committed to enhancing business processes, individual is a practiced and knowledgeable asset to any team.
Overview
7
7
years of professional experience
Work History
Transaction Risk Investigator, Authentication Specialist
Amazon India Private Limited
03.2019 - 03.2023
- Authenticated new and existing sellers on the Amazon platform by carrying out extensive research on the seller's background.
- Handled the customer queries and requests as per the convenience of the customer over email or phone.
- I enforced and awarded the seller account based on the misses or good practices followed by the seller and also notified the seller of the same.
- Provided multiple ideas for process improvement and decreasing investigation time by 10 minutes.
- I worked proactively on solving team queries and guided multiple investigators to follow the correct approach.
- I trained multiple batches of investigators on the process and helped them gain a brief knowledge of the investigation steps.
- Conducted a weekly meeting for the team to exchange ideas regarding the process and help them understand the new changes in the process.
- Prepared multiple team reports regularly with regards to AHT, defect quality, hygiene, shrinkage, and leaves.
- I worked flexible hours across night, weekend, and holiday shifts as and when required to meet the SLA requirements.
Accounts Payable Executive
Brady Company India Pvt Ltd
12.2015 - 05.2018
- Codes such as invoices, vouchers, expense reports, check requests, etc. with correct codes conforming to standard procedures to ensure proper entry into the financial system.
- Investigates and resolves problems associated with the processing of invoices and purchase orders.
- Prepares batch check runs, wire transfers weekly, and the payment run.
- Reconciles various accounts by identifying errors in posting or omissions by applying appropriate accounting standards.
- Review all invoices for appropriate documentation and approval prior to payment.
- Verifies vendor accounts by reconciling monthly statements and related transactions.
- Process remittance information from checks, drafts, and wire transfers for invoices provided by vendors, reviewing instructions accompanying items to determine proper disposition, and crediting accounts in accordance with standard procedures.
- Receives, researches, and resolves a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons.
Education
MBA - Marketing And Retail Management
International School of Business & Research
Bengaluru, India05.2015
BBA -
Asian School of Business & Management
Bhubaneswar, India05.2013
Skills
- Accounts Payable
- AML Compliance
- Transaction monitoring
- Attention to Detail
- Fraud Control
- Authentication
- Discrepancy Resolution
- Interpersonal Communication
- Requirements Gathering
- Campaign Performance Tracking
- Internal Auditing
- Quality Assurance
- Technical Writing
- Customer Needs Assessment
- Microsoft Office Suite
Accomplishments
- Leadership Award
- Best Mentor Award
- Quality Champion
- Proficiency Expert
- Employee of the Month
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Odia
Bilingual or Proficient (C2)
Timeline
Transaction Risk Investigator, Authentication Specialist
Amazon India Private Limited
03.2019 - 03.2023
Accounts Payable Executive
Brady Company India Pvt Ltd
12.2015 - 05.2018
MBA - Marketing And Retail Management
International School of Business & Research
BBA -
Asian School of Business & Management
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