Swagat Kumar Dash

• Collaborated with sales, delivery and service teams to manage seamless client experiences.
• Met with clients to understand needs and develop proactive solutions.
• Part of high performing Large Customer Sales-Auto Team that has grown 18 Times in terms of Revenue from 2021 (~8 Cr in 2021 to ~124 Cr in Current FY)
• Managed ~65% of the overall of the Vertical in FY 22-23
• Achieved 100% of the Targets in FY 22 & FY 23
• Successfully onboarded Sponsors across Sports & Non Sports Properties

-Closed Mahindra as a Sponsor on T20 WC 2022

-Closed Audi as a Sponsor on Koffee with Karan S7 & S8

-Closed MSIL as Sponsor on Night Manager,Oscar,Avatar 2, Loki S2 & Bigg Boss Regional Shows

• Delivered and renewed year long JBP for MSIL with ~50% Growth in FY 22 as compared to FY 21
• Contributed Thought Capital with Quotes/Interviews from CMOs of Audi/MSIL

• Part of Service Marketing department from its Inception- An Industry First Initiative
• Formulated Online Strategy of Maruti Suzuki Service to drive Customer Retention & bring back lost customers
• Piloted and rolled out Hyperlocal Strategy for Maruti Suzuki Service through Google My Business pages generating 60k+ Leads per month
• Rolled out MoM Service Campaigns online/offline aimed to win back customers(Who had not visted MS Service Station in last 18 months)
• Always On Search Campaigns followed by changes in User Journey in booking appointment led to 80K+ Online Appointment MoM
• Efforts resulted in 20% Growth in Service Traffic & 1% Increase in Customer Retention across FY 19 and FY 20

• Pioneered the launch of the "Yeh Massey Hai" campaign in Odisha, which included the launch of 2 Market Development Projects
• Managed a prominent dealership in Bhubaneswar and promoted volume to ensure a 3-month target achievement, during which revenue increased by 133% YoY