Summary
Overview
Work History
Education
Skills
Timeline
Generic
Swapan Jha

Swapan Jha

CRM
Noida,UP

Summary

Resourceful ,Commitment to success ,Flexible willing to grow more and could change as organization changes ,Knowledge and insight are my key aspects. Streamline process and improve profitability, developing new business, legal and liaisoning.

Overview

22
22
years of professional experience

Work History

CRM

Frontline NCR business solutions Pvt. Ltd
Delhi, Delhi
05.2013 - Current

Understand the customer,
Retain customer through better customer experience
Attract new customers/ new business
Increase profitably
Decrease customer management cost
Maintaining Quality
Survey of prospective new site
Interaction with clients
Assisting Legal team
Training

Senior Manager

Growth Orbit Pvt Ltd
Noida, Uttar Pradesh
2008.05 - 2013.05

Looking after Personal loan , Clubbed with auto loan transfer.

handling a team of 10 Executives

Sales Manager

Bajaj Capital
New Delhi, Delhi
2000.07 - 2008.11

International overseas insurance, LIC

Group Leader

Essen Management Consultants Pvt. Ltd.
New Delhi, Delhi
01.1995 - 02.2000

Marketing of Citibank Credit Cards, Handling a team of 10 Executives

Education

GED -

Delhi University
Delhi
07.1991 - 07.1994

Pg Diploma in Sales & Marketing

NIS
New Delhi
08.1994 - 02.1995

Skills

    Client interaction, Facility Management

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Timeline

CRM

Frontline NCR business solutions Pvt. Ltd
05.2013 - Current

Senior Manager

Growth Orbit Pvt Ltd
2008.05 - 2013.05

Sales Manager

Bajaj Capital
2000.07 - 2008.11

Group Leader

Essen Management Consultants Pvt. Ltd.
01.1995 - 02.2000

Pg Diploma in Sales & Marketing

NIS
08.1994 - 02.1995

GED -

Delhi University
07.1991 - 07.1994

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Swapan JhaCRM