Summary
Overview
Work History
Education
Skills
Training
Disclaimer
Languages
Personal Information
Affiliations
Languages
Accomplishments
Timeline
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Nayana T P

Nayana T P

DUBAI

Summary

Dynamic CRM professional with extensive experience at EVM Nissan, Calicut, and Morris Garages, Calicut, excelling in customer relationship management and data analysis. Proven track record in lead generation and client retention, with a strong ability to leverage CRM software to improve sales forecasting, and streamline inventory management. Committed to driving business results through strategic insights, and fostering lasting client relationships.

Overview

15
15
years of professional experience

Work History

CRM

Morris Garages Calicut
02.2020 - Current
  • Company Overview: E V M Automobiles Pvt Ltd
  • CRM & Stock In charge
  • E V M Automobiles Pvt Ltd

CRM

EVM Nissan Calicut
11.2014 - 10.2018
  • Company Overview: E V M Automobiles Pvt Ltd
  • CRM & CRE
  • E V M Automobiles Pvt Ltd

Accountant

Centre for Social Research and Development
09.2011 - 04.2013
  • Company Overview: Under Kerala State Aids Control Society [KSACS]
  • Accountant/Administration.
  • Under Kerala State Aids Control Society [KSACS]

CRM (Customer Relationship Manager)

TVS & Sons Ltd.
01.2010 - 09.2011
  • Accountant/Administration/ CRM

Education

B.com - Co. Operation

University of Calicut
05.2009

Vocation Higher secondary - Accountancy and Auditing trade

Govt: VHSS Payyanakkal

Skills

  • Customer relationship management
  • Data analysis
  • Sales forecasting
  • Lead generation
  • CRM software
  • Client retention
  • Inventory management

Training

Microsoft Windows XP - 2003 and 2007, MS Word, MS Excel, MS PowerPoint, MS Outlook, AXEPTA - Accounting Software, NETTERM - Automobile Service Automation, Auto Sol - Automobile Service Automation, Auto Deal - Automobile Service Automation DMS, Typewriting English Higher and Lower

Disclaimer

I declare that the information provided by me is true to the best of my knowledge and belief.

Languages

  • English
  • Malayalam
  • Hindi (Limited proficiency)

Personal Information

  • Passport Number: B8088912
  • Date of Birth: 04/13/88
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Affiliations

I strive to maintain a well-rounded lifestyle by balancing my career, personal development, and relationships Professionally, I’m committed to continuous learning and growth, often taking on new challenges or learning opportunities Outside of work, I stay physically active through regular exercise, enjoy creative hobbies like reading music, and make time to volunteer in my community I also prioritize meaningful connections with family and friends, and practice mindfulness to maintain emotional well-being. This balance helps me stay grounded, resilient, and adaptable in all areas of life

Languages

Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Beginner
A1
Tamil
Beginner
A1

Accomplishments

  • I’ve been recognized multiple times for my commitment and performance, receiving the 'Outstanding Performer' award three times Early in my career, I earned awards for excellence in multitasking, dedication, and overall performance My efforts also led to being named 'Employee of the Month' on several occasions, and ultimately being honored with the 'Employer of the Year' award. These achievements reflect my strong work ethic, ability to manage multiple responsibilities effectively, and consistent contribution to team success

Timeline

CRM

Morris Garages Calicut
02.2020 - Current

CRM

EVM Nissan Calicut
11.2014 - 10.2018

Accountant

Centre for Social Research and Development
09.2011 - 04.2013

CRM (Customer Relationship Manager)

TVS & Sons Ltd.
01.2010 - 09.2011

B.com - Co. Operation

University of Calicut

Vocation Higher secondary - Accountancy and Auditing trade

Govt: VHSS Payyanakkal
Nayana T P