Swapna Masireddy
Hyderabad
Summary
To pursue a challenging career with dedication and provide my efficiency to the fullest in a professional organization environment wherever I serve my duties that will discover the potential in me.
Overview
8
8
years of professional experience
Work History
Senior Process Executive (PEFORMED DUTIES OF SUBJE
Tata consultancy services
Hyderabad
12.2020 - Current
- Loan processor for large customers in North America.
- Executed multiple processes for the same client in loan processing and research.
- Understanding client provided information and process the loans, accordingly, depending on various states in the United States.
- Paying the real estate property taxes by procuring information from U.S. tax agencies.
- Processing end to end process on a loan which is lien validation, checking payment history, procuring and disbursing payments.
- Doing critical research on delinquent taxes and charging penalties according to liable party.
Senior Process Executive (Semi Voice)
Cognizant Technology Solutions
Hyderabad
12.2017 - 12.2020
- Loan processor for large customers in North America.
- Executed multiple processes for the same client in loan processing and research.
- Understanding client-provided information and processing the loans accordingly, depending on various states in the United States.
- Paying the real estate property taxes by procuring information from U.S. tax agencies.
- Processing the end-to-end process on a loan, which includes lien validation, checking payment history, procuring, and disbursing payments.
- Performing internal audits on a daily and weekly basis by providing adequate support to the team.
- Adapting to continuous updates in the process.
- Doing critical research on delinquent taxes and charging penalties according to the liable party.
- Train the new team members on client processes and tools.
Education
B.com - computers
Avanthi Degree & P.G College
Skills
- MS Office
- MS Excel
- Time Management
- Teamwork
- Willingness to learn
- Taking Initiatives
Accomplishments
- Awarded as star of the month and spotlight for the top performance and excellence support to team at work.
- Recognized as one of the best performer by the client within transition period.
- Promoted as Senior Process Executive within 15 months.
- Receive appreciation certificate for stunning performance at work.
Languages
- English, Full Professional Proficiency
- Telugu, Full Professional Proficiency
- Hindi, Full Professional Proficiency
Timeline
Senior Process Executive (PEFORMED DUTIES OF SUBJE
Tata consultancy services
12.2020 - Current
Senior Process Executive (Semi Voice)
Cognizant Technology Solutions
12.2017 - 12.2020
B.com - computers
Avanthi Degree & P.G College
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