Swastika Chanda
Kolkata,WB
Summary
Hardworking and passionate professional with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Business and Technology Delivery Associate
Accenture
Bengaluru, India
12.2022 - 02.2024
- Gather requirement from Business and provide proposals.
- Make Function Design based on the proposal.
- Write test cases and perform testing of FD on SAP application.
- Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
- Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
- Collaborated with team members to meet tight deadlines during peak delivery periods.
Summer Intern
Sapio Analytics
09.2021 - 11.2021
- PR Intern and Research Associate Cold Calls with different organizations (NGOs) Research on Organizations Data of unemployment percentage.
Associate Technical Support for HPNA
Wipro Digital And Operations Platform (DOP)
06.2019 - 06.2020
- Voice process Sales and Customer Support.
Summer Intern
Nakshi
05.2018 - 07.2018
- Worked in sales and management Customer support Basic web design presentation
- Presentation on Nakshi products Comparative research and study of competing companies of Nakshi Survey report of Nakshi B2B sales / Cold calls
Education
MBA Global (Marketing & HR) -
Acharya Bangalore B-School, Karnataka
Bengaluru, India2022
BBA -
Amity University
Kolkata, India2019
12th | CBSE -
Guru Teg Bahadur Public School
Durgapur, India10th |ICSE -
Carmel Convent
Durgapur, IndiaSkills
Leadership
SQL
SAP MM
HCM
Marketing and Management
Swift Hand in MS Word, Excel and MS PowerPoint
Goal Oriented
Hardworking
Can work under pressure
Time Management
Certification
Digital Marketing Course
Extracurricular Activities
Completed 2nd year on Drawing under Swastik Art
Projects
Danube Home Dubai project on Case Study, PowerPoint presentation over new ideas for Danube Home furniture and other products. Comparative study over Pan Emirates and Danube Home. Survey of Customer Satisfaction for Danube Home. Project on in5, Complete study for Artificial Intelligence over invention of new items with new technologies Presentation over in5 products.
Timeline
Business and Technology Delivery Associate
Accenture
12.2022 - 02.2024
Summer Intern
Sapio Analytics
09.2021 - 11.2021
Associate Technical Support for HPNA
Wipro Digital And Operations Platform (DOP)
06.2019 - 06.2020
Summer Intern
Nakshi
05.2018 - 07.2018
MBA Global (Marketing & HR) -
Acharya Bangalore B-School, Karnataka
BBA -
Amity University
12th | CBSE -
Guru Teg Bahadur Public School
10th |ICSE -
Carmel Convent
Digital Marketing Course
Public Relation Course
Six Sigma Course