SWATANTRA KUMAR
Office Administrator
Summary
Experienced Administrator with over 5+ years of experience in Facility Management. Good reputation for resolving problems and improving customer satisfaction.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Club Manager cum Admin
YG Estates Facilities Management Pvt. Ltd
2019.01 - Current
- Increased customer satisfaction by resolving issues.
- Maintained excellent attendance record, Biometric enrolments and consistently arriving to work on time.
- Handled Aprox100 calls per day to address customer inquiries and concerns.
- Maintained day to day office operations.
- Maintained prepaid software.
- Maintained Visitor management system.
- Handled Housekeeping team (Check Lists, Purchase Requisition of monthly materials and all).
- Managed day to day club operations (booking slots of events, membership card formalities, swimming pool etc.).
Club Manager
Supertech Limited
2018.01 - 2019.03
Facility Executive
Supertech Limited
2016.01 - 2018.01
Help Desk Executive
Supertech Limited
2016.01 - 2016.10
Education
Master of Business Administration - Operations Management
Swami Vivekanand Subharti University
Meerut 2020.03 - Current
Bachelor of Science - Chemistry
Lalit Narayan Mithila University
2013.04 - 2016.03
Diploma - Engineering, Hospitality
L.L.R.M.P.C
Punjab 2011.04 - 2012.09
Associate of Science - PCM
M.L Academy
Darbhanga, Bihar 2009.05 - 2011.04
10 Th - All Subjects.
+2 High School, Kolhanta-Patory.
Darbhanga, Bihar 2008.01 - 2009.04
Skills
Vendor ManagementDetail-orientedFlexibleWorks well under pressureMultitaskingClub ManagementTime ManagementDedicated Team Player
Human resources administration
Attendance documentation
Personal Information
Date of Birth : 10th December 1994
Father's Name : Mr. Manoj Kumar
Languages : English, Hindi and Maithili.
Permanent Address : Village- Kolhanta, Post- Patory-Basant, District- Darbhanga, Bihar, 846003.
Timeline
Master of Business Administration - Operations Management
Swami Vivekanand Subharti University
2020.03 - Current
Club Manager cum Admin
YG Estates Facilities Management Pvt. Ltd
2019.01 - Current
Club Manager
Supertech Limited
2018.01 - 2019.03
Facility Executive
Supertech Limited
2016.01 - 2018.01
Help Desk Executive
Supertech Limited
2016.01 - 2016.10
Bachelor of Science - Chemistry
Lalit Narayan Mithila University
2013.04 - 2016.03
Diploma - Engineering, Hospitality
L.L.R.M.P.C
2011.04 - 2012.09
Associate of Science - PCM
M.L Academy
2009.05 - 2011.04
10 Th - All Subjects.
+2 High School, Kolhanta-Patory.
2008.01 - 2009.04