Swathi G
Chennai
Summary
Dynamic Senior Subject Matter Expert with a proven track record at PICKYOURTRAIL, achieving 185% of NBV targets. Expert in account management and team collaboration, I excel in building strong customer relationships and driving performance through a data-driven approach. Committed to delivering exceptional service and exceeding goals in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Senior Subject Matter Expert
PICKYOURTRAIL
09.2024 - Current
- Managed a 6-member sales team, achieved 100% of monthly targets
- Worked closely with HNI clients to deliver timely solutions and maintain high service standards
- Drove performance through a customer-centric data-driven approach
Senior Travel Consultant
PICKYOURTRAIL
08.2021 - 07.2023
- Achieved a Net Book Value (NBV) of 12.89 Crore at PickYourTrail. Reached 185% of overall NBV targets, securing 642 conversions.
- Built strong customer relationships, earning a 4.7/5 rating.
- Consistently exceeded monthly targets with a customer-centric approach
Presales Consultant
PICKYOURTRAIL
02.2021 - 07.2021
- Qualified leads and explained products based on client needs
- Handled client interactions and regular follow-ups
- Worked with other teams to make the sales process smoother
Education
MTECH - Engineering
SRM UNIVERSITY
BTECH - Engineering
SRM UNIVERSITY
Skills
- Team Collaboration
- Account Management
- Sales Techniques
- Customer Handling
- Adaptability
- Problem-Solving
- Product Knowledge
- Time Management
- Goal-Oriented
Websites
Awards
- 09/21, Newbie of the Quarter
- 10/21, Best Sales Performer of the Month
- 11/21, Best Sales Performer of the Month
- 12/21, Best Sales Performer of the Month
- 01/22, Rookie of the Quarter
- 02/22, Best Sales Performer of the Month
- 03/22, Best Sales Performer of the Month
- 04/22, Hustler of the Quarter
- 05/22, Best Sales Performer of the Month
- 07/22, Best Sales Performer of the Month
- 09/22, Hustler of the Quarter
- 12/22, Hustler of the Quarter
- 02/23, Best Sales Performer of the Month
- 03/23, Best Sales Performer of the Month
- 05/23, Best Sales Performer of the Month
- 06/23, Best Sales Performer of the Month
- 07/23, Perfect Process of the Year
Languages
Tamil
First Language
Telugu
Proficient
C2
English
Proficient
C2
Timeline
Senior Subject Matter Expert
PICKYOURTRAIL
09.2024 - Current
Senior Travel Consultant
PICKYOURTRAIL
08.2021 - 07.2023
Presales Consultant
PICKYOURTRAIL
02.2021 - 07.2021
MTECH - Engineering
SRM UNIVERSITY
BTECH - Engineering
SRM UNIVERSITY