Swathi M
HR Service Delivery Associate
Bengaluru
Summary
I want to be a sincere and a dedicated Professional seeking to continually enhance my knowledge and skills and to add value to the organization and to assist in achieving the organization goals, while developing best practices using innovative ideas and methods.
Overview
8
8
years of professional experience
1
1
Language
Work History
Business Process Associate
Accenture India Private Limited
BENGALURU
11.2017 - 04.2023
- Collaborated with leading autonomous vehicle designers, contributing to the development of innovative solutions.
- Utilized client-designed tools, such as Lidar and Sequence Image Labeling under AWS, as well as CVAT for smart vegetation labeling, enhancing segmentation processes.
- Trained autonomous vehicle models to recognize and appropriately respond to surrounding objects, optimizing functionality.
- Ensured the highest quality standards by thoroughly verifying tasks before client submission.
- Regularly communicated productivity and quality metrics to both team members and management.
- Proactively initiated improvements in team performance and provided constructive feedback for growth.
- Provided comprehensive training and mentorship to junior staff, focusing on customer service excellence.
- Adapted to flexible work hours, including nights, weekends, and holidays, to support project demands.
HR Service Delivery Associate
Accenture India Private Limited
BENGALURU
05.2023 - Current
- Managed HR requests for Background Verification and oversaw complete Onboarding process for New Hires.
- Provided weekly updates on verification completion and monthly Audit Reports.
- Coordinated Background Verification with HireRight.
- Utilized Workday profiles for New Hire Onboarding.
- Prepared monthly Scorecards for payroll across 5 countries.
- Engaged directly with Clients, Recruiters, Recruiting coordinator's and Hiring Managers.
- Facilitated communication with Candidates and New Hires via Genesys for Background Verification and Onboarding Clarification.
Education
SSLC -
RAJA RAJESHWARI ENGLISH SCHOOL
PUC -
BANGALORE EDUCATION SOCIETY
BCOM -
BHARATIYA SAMSKRITIKA VIDYAPEETA
2017
Skills
MS Office, Tally ERP 9
undefinedTimeline
HR Service Delivery Associate
Accenture India Private Limited
05.2023 - Current
Business Process Associate
Accenture India Private Limited
11.2017 - 04.2023
SSLC -
RAJA RAJESHWARI ENGLISH SCHOOL
PUC -
BANGALORE EDUCATION SOCIETY
BCOM -
BHARATIYA SAMSKRITIKA VIDYAPEETA