SWATI AHUJA
Ghaziabad
Summary
Dynamic Deputy Manager with a proven track record at Xceedance Consulting, excelling in client engagement and team leadership. Spearheaded Lean projects, achieving 100% compliance and optimizing resource utilization. Renowned for investigative skills and attention to detail, driving operational efficiency and fostering a collaborative environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Deputy Manager - Underwriting
Xceedance Consulting India Pvt Ltd
Noida
04.2025 - Current
- Ensured SLA adherence across all processes, proactively identified performance risks, and drove mitigation strategies for 100% compliance.
Monitored billability, resource utilization, and budget adherence, optimizing transitions from bench to billable roles.
Led process documentation and compliance management for audits, achieving zero escalations and timely closure of observations.
Drove Lean projects and technology solutions to enhance operational efficiency and reduce manual interventions.
Oversaw quality controls and risk assessment frameworks, ensuring continuous monitoring and corrective actions for gaps.
Managed seamless transitions for new processes, facilitating knowledge transfer and effective change management.
Acted as primary escalation point for client interactions, ensuring proactive communication and delivery excellence.
Mentored team leads through structured training, addressing conflicts and fostering a collaborative work environment.
Assistant Manager - Underwriting
Xceedance Consulting India Pvt Ltd
Noida
08.2023 - 03.2025
- Streamlined workflows by implementing automation tools to enhance efficiency.
Ensured compliance and accuracy in underwriting data through rigorous quality control audits.
Monitored SLAs and KPIs, optimizing operations to align with business objectives.
Interpreted complex data for informed decision-making in underwriting processes.
Collaborated with brokers, underwriters, and senior management to streamline operations.
Led and mentored teams in underwriting best practices through structured training programs.
Managed a team focused on underwriting property and casualty insurance and reinsurance.
Conducted thorough risk assessments through loss and exposure analysis.
Assistant Manager (UAT Process)
Xceedance Consulting India Pvt Ltd
Noida
02.2020 - 06.2023
- Coordinated user acceptance testing to enhance collaboration between IT and business analysts.
- Reviewed and submitted feedback from user acceptance testing for continuous improvement.
- Participated in requirements walkthrough meetings to clarify needs with IT and business users.
- Facilitated discussions and sign-offs on business requirement documents to ensure alignment.
- Delivered training sessions for underwriting technicians, underwriters, and regional operations teams.
Senior Analyst
Xceedance Consulting India Pvt Ltd
Noida
03.2016 - 12.2020
- Worked as Senior Analyst in data compilation, North America Casualty Team in Underwriting.
- Analyzed/compiled loss & exposure data required by Underwriters for pricing accounts.
- Processed/reviewed accounts compiled by the junior members of the team.
- Been part of training team for Underwriting, conducted training sessions for 3 new joiners batches.
- Additional responsibilities included allocation of work to team comprising of 22 members on average, floor support to peers/junior members.
- Been active member of Xceedance Noida Toastmasters Club and won certificates.
Analyst - Underwriting
Xceedance Consulting India Pvt Ltd
Noida
12.2014 - 03.2016
- Understood needs of clients and meet requirements.
- Submitted data that was thoroughly reviewed, and relevant information had been extracted.
- Entered projected and historical exposures related to different LOB's in standard template.
- Compiled and aggregated losses across different coverages.
- Compared and analyzed data across years for consistency and reasonableness.
- Highlighted data concerns like missing files or incomplete data to actuaries and underwriters.
- Summarized findings and assumptions.
- Maintained metrics related to quality, turnaround times and productivity.
Consolidated Faculty - Statistics
AMITY UNIVERSITY
Noida
- Taught the following subjects at Amity University, Noida:
- Statistics for Biology to B.Tech Food Technology, IV semester.
- Data Analysis and Decision Making to B.Sc Statistics (hons), IV semester.
- Statistical Methodology to B.Sc Statistics (hons), II semester.
- Statistical lab IV to B. Sc Statistics (hons), IV semester.
Education
Master of Science - STATISTICS
Amity University
Noida06.2014
Bachelor of Science - MATHEMATICS
Delhi University
New Delhi05.2012
Skills
- Client engagement
- Investigative skills
- Attention to detail
- Proactive initiative
- Team leadership
Accomplishments
- A chartered member of the 'Distinguished' Toastmasters Club of the current organization and served as an Area Director, M2 of District 41 of the Toastmasters International in the year 2021-2022.
- Received 'Long Service Award' in December 2021 for completing 5 years of service at Xceedance.
- Received 'Performance Excellence Award' for going above and beyond to exceed expectations in August 2021.
- Received 'Pat on the back' Award twice in the role of 'Senior Analyst' for doing well in allocating the accounts to the team members in December 2018.
- Earned the Certificate of Merit for the Award for Best Summer Training during the academic session of Master of Science (Statistics).
- Earned the Certificate of Merit for First position with 9.23 C.G.P.A. at the end of semester-III of Master of Science (Statistics).
Languages
- Hindi, Native
- English, Intermediate
- Punjabi, Basic
- German, Basic
Personal Information
Title: Insurance Professional
Profile
https://zety.com/profile/swati-ahuja/359
Certification
- Certificate of Appreciation for extending support and expertise in building the Exceedance L&D intranet from Exceedance
- Crucial Conversations for Mastering dialogue from Crucial Learning
Timeline
Deputy Manager - Underwriting
Xceedance Consulting India Pvt Ltd
04.2025 - Current
Assistant Manager - Underwriting
Xceedance Consulting India Pvt Ltd
08.2023 - 03.2025
Assistant Manager (UAT Process)
Xceedance Consulting India Pvt Ltd
02.2020 - 06.2023
Senior Analyst
Xceedance Consulting India Pvt Ltd
03.2016 - 12.2020
Analyst - Underwriting
Xceedance Consulting India Pvt Ltd
12.2014 - 03.2016
Consolidated Faculty - Statistics
AMITY UNIVERSITY
Master of Science - STATISTICS
Amity University
Bachelor of Science - MATHEMATICS
Delhi University