Dhruv Goyal
Mississauga, ON
Summary
- Dynamic and results-driven Supply Chain Management professional with over 11 years of global industry experience spanning demand planning, supply operations, and procurement.
- Demonstrates deep expertise in managing large number of SKUs and implementing scalable automation solutions across organizations.
- Known for delivering exceptional stakeholder engagement in customer-centric roles, consistently aligning supply strategies with business goals.
- Strong believer in accountability and excellence—committed to going above and beyond to ensure timely, data-driven, and value-added outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Demand & Replenishment Manager
IPEX, Canada IPEX, Canada
01.2024 - Current
- Manage demand planning for 10,000+ SKUs across 80+ locations in a complex supply network.
- Led a 5-member planning team to improve forecast accuracy by ~10% (SKU) and ~15% (SKU-DC).
- Created SOPs for alarm/exception handling, including network-level ‘Forecast Bias’ monitoring.
- Built a unified dashboard to monitor demand planning KPIs and activities.
- Drive weekly S&OP meetings to align cross-functional teams on supply, constraints, and opportunities.
- Orchestrated recovery planning during a major supply disruption caused by flooding.
- Led SAP IBP implementation for Demand Planning with an 11-member cross-functional team.
- Streamlined US supply processes: New Item setup, Sales Hierarchy updates, and warehouse transitions.
Demand Planning Lead
OCS
07.2021 - 01.2024
- Led a team of 4 planners to deliver >70% forecast accuracy across ~3,000 SKUs.
- Collaborated with Merchandising, Replenishment, and Logistics to streamline planning processes.
- Generated weekly forecasts using sales trends, consensus planning, exception reports, and NPD analysis.
- Partnered with Replenishment and Category teams to optimize inventory and drive category insights (Beverages, Seeds, Dried Flower).
- Managed end-to-end seasonal planning for the Seeds category launch.
- Enhanced exception reporting to detect sales shifts early and adjust forecasts proactively.
- Built an Excel-based ‘Demand Workbench’ tool for rapid SKU-level forecast adjustments.
Senior Associate Manager- Demand Planning
Elanco (subsidiary of Eli Lilly), APAC and CA
01.2018 - 06.2021
- Improved forecast accuracy by 7% through statistical modeling and structured affiliate collaboration using OSSCE standards.
- Automated Inventory Obsolescence reporting via Power Query, saving ~15 hours/month per affiliate.
- Provided technical coaching to affiliates to enhance data-driven forecasting decisions.
- Standardized Pre-S&OP discussions with an Excel VBA-based planning book shared across 58 affiliates.
- Created a brand-level Product Health Report to track KPIs such as inventory status, near-expiry risk, and forecast accuracy.
Demand Planner
Shalina Healthcare
Dubai
05.2016 - 12.2017
- Automated PO release via Excel tool integrating dosage, capacity, and inventory projections—saving multiple days of manual effort.
- Led S&OP meetings focused on manufacturing priorities, disruption planning, stock liquidation, and capacity alignment.
- Cut stockouts in Nigeria from 35% to 15% through timely dispatches and close coordination with suppliers and sales.
- Introduced service and fill rate metrics with visual tracking of forecast accuracy across markets.
Manager, Supply Planning
Sun Pharmaceuticals India Ltd. (Erstwhile Ranbaxy Laboratories)
Chandigarh
06.2014 - 04.2016
- Saved ~$200K CAD by optimizing use of old packaging during Ranbaxy-to-Sun Pharma artwork transition.
- Deployed Excel-based MRP system at a manufacturing plant to streamline planning.
- Improved OTIF delivery from 90% to 98% through weekly collaboration with supply chain operations.
- Minimized sales loss by prioritizing production and dispatches for low-inventory SKUs.
Education
Masters of Business Administration - Marketing
IMT
Ghaziabad, India07-2014
B. Tech. - Computer Science
LNMIIT
Jaipur,India07-2012
Skills
Demand Planning
Supply Planning
Inventory Fulfillment
Demand Forecasting
Sales and Operations Planning (S&OP)
Order Management
Improving Supply Chain Business Processes
Issue Management
Data Driven Decision Making
Problem Solving and Result Driven
Good Analytical Skills
Leadership skills
Certification
- APICS CPIM certified
- Practical Time Series Analysis
- Power Query & Power BI
- Microsoft Dynamics
Languages
English
First Language
Timeline
Demand & Replenishment Manager
IPEX, Canada IPEX, Canada
01.2024 - Current
Demand Planning Lead
OCS
07.2021 - 01.2024
Senior Associate Manager- Demand Planning
Elanco (subsidiary of Eli Lilly), APAC and CA
01.2018 - 06.2021
Demand Planner
Shalina Healthcare
05.2016 - 12.2017
Manager, Supply Planning
Sun Pharmaceuticals India Ltd. (Erstwhile Ranbaxy Laboratories)
06.2014 - 04.2016
Masters of Business Administration - Marketing
IMT
B. Tech. - Computer Science
LNMIIT
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