Summary
Overview
Work History
Education
Skills
PROJECTS
Internship
Languages
Disclaimer
Languages
Timeline
Generic
Swati Srivastava

Swati Srivastava

Gorakhpur

Summary

Diligent professional with 2 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Overview

2
2
years of professional experience

Work History

Operation Manager

NSKART
Gorakhpur
01.2020 - 02.2022
  • Managed inventory effectively and efficiently
  • Implemented effective stock control measures
  • Streamlined supply chain processes resulting in increased efficiency
  • Managed stock inventory by monitoring incoming and outgoing goods.
  • Identified areas of improvement within the order management system and suggested solutions.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Recorded data from incoming and outgoing shipments accurately.
  • Managed customer accounts by tracking order history and payment information.

Education

Master of Business Administration -

Bharathiar University
01.2019

Bachelor of Commerce -

Deen Dayal Upadhyay University
01.2017

Skills

  • Analytics
  • Vendor Management
  • Cost Management
  • Promotional planning
  • Recordkeeping
  • Social Media Marketing
  • Verbal Communication
  • Effective negotiator
  • Team ambient
  • Confident and determined
  • Demonstrated ability to take constructive criticism in positive manner
  • Excellent communicator
  • Excellence in multitasking
  • Team Collaboration

PROJECTS

1-Business Development Executive and Operations, 06/2023-11/2023

    VMS, Noida

  • Participated in meetings with senior executives to discuss strategic objectives related to business development initiatives.
  • Maintained a database of contacts from prospective clients for future follow-ups.
  • Managed registration process for attendees of events.
  • Organized meetings with vendors to discuss event requirements.
  • Resolved any issues that may arise before or during an event.
  • Provided onsite support during events to ensure smooth operations.

2- Operation manager, 05/2022-09/2022

      Lord of events,Noida

  • Organized, scheduled and coordinated all aspects of birthday parties for clients.
  • Kept track of inventory levels of supplies needed for events such as balloons, tablecloths, plates, cups.
  • Monitored safety protocols at all times during events to ensure everyone's safety.
  • Managed staff members to ensure they provided excellent service during the party.
  • Managed client transactions, including processing payments via cash registers or other available payment options.

3-Client Servicing and Production Manager, 08/2019-12/2019

     Fleur& Decor, Delhi

  • Oversaw set-up of reception sites prior to events to make sure everything was ready, Organized and coordinated .
  • Coordinated meetings between teams, departments to discuss project updates, status.
  • Provided decor support during actual weddings by troubleshooting any issues that arose.
  • Provided recommendations on how to increase efficiency by streamlining processes or introducing new tools or technology.

Internship

  • Show Craft Productions-"Delhi dates with democracy"

       Responsibility- Operations & client servicing.

  • Dainik Jagran "9th Jagran film festival"

      Responsibility - Client servicing.

  • Pulse events- "Jingal group destination wedding (Goa)"

     Responsibility- Over all coordinator

Languages

  • English
  • Hindi

Disclaimer

I hereby declare that the above–mentioned information is true to the best of my knowledge and I will discharge my duties to the best of my ability and satisfaction of my official superiors.

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Operation Manager

NSKART
01.2020 - 02.2022

Master of Business Administration -

Bharathiar University

Bachelor of Commerce -

Deen Dayal Upadhyay University
Swati Srivastava