Swati Chaturvedi
Senior Community Manager
Summary
Results-driven Project Manager with a proven track record of successfully delivering 35+ cross-functional projects across diverse industries. Skilled in end-to-end project lifecycle management, stakeholder collaboration, and budget oversight ranging from ₹5 Lakhs to ₹5 Crores. Known for driving 95% on-time delivery, achieving 98% client satisfaction, and reducing costs by up to 20% through continuous process improvements. Adept at aligning business goals with project execution, fostering team synergy, and ensuring quality outcomes in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Senior Community Manager
HT Media Ltd.
09.2022 - Current
- Delivered 30+ cross-functional projects , collaborating with stakeholders across design, product, customer support, and client teams. Managed budgets ranging from ₹5 Lakhs to ₹5 Crores with a proven track record of 95% on-time delivery , 98% client satisfaction , and up to 20% cost reduction through continuous process improvements and operational efficiency.
- Adept at aligning business goals with project execution, fostering team synergy, and ensuring quality outcomes in fast-paced environments.
Senior Engagement Manager
Coding Ninjas
12.2020 - 09.2022
- Efficient and detail-oriented Project Manager – Academic Operations with a proven track record of optimizing academic workforce planning and driving operational excellence across 28+ successful projects. Experienced in managing faculty utilization of 90%+ , on-time payroll processing for 200+ faculty , balancing course loads across 50+ programs , and maintaining 98% scheduling adherence . Ensured 100% compliance with institutional and regulatory standards. Improved faculty and student satisfaction scores by 25% , reduced onboarding time by 30% , and achieved 20% cost savings through data-driven planning and streamlined course delivery. Adept at aligning academic operations with organizational goals to enhance learning outcomes and drive efficiency.
Assistant Manager - Training and Development
Great Learning Education Solutions
06.2019 - 09.2020
- Led the end-to-end project to build the organization's training function from scratch , including hiring and onboarding a team of 5+ trainers. Conducted comprehensive needs assessments and developed 15+ customized training modules tailored to business objectives. Achieved a 62% improvement in new hire sales performance and a 40% boost in soft skills ratings within the first quarter of implementation. Reduced onboarding time by 25% and improved training satisfaction scores to 97.4%+ through structured execution, continuous feedback, and cross-functional alignment.
Senior Facilitator
iPrimed Education Solutions
04.2019 - 06.2019
- Led regional training projects as Centre Head – North India , overseeing 40+ corporate training programs for top MNCs including Capgemini, Microsoft, HP, and SAP Labs , impacting over 1,200 professionals across various domains. Managed cross-functional coordination, trainer deployment, and ensured 100% on-time delivery across multiple locations. Contributed to recruitment initiatives , conducting 100+ interviews and supporting talent acquisition for clients like DSCI, Capgemini, and Quinnox , helping achieve a 90% candidate-client match rate . Known for driving high client satisfaction and successful project outcomes in a dynamic, multi-stakeholder environment.
Consultant
iPrimed Education Solutions
04.2017 - 03.2019
- Delivered over 150 corporate training sessions focused on English Language Acquisition, Business English, Soft Skills , and Personality Development , catering to more than 3,000 professionals across top MNCs such as Capgemini, HP, Microsoft, and SAP Labs . Achieved an average training satisfaction score of 95% and contributed to 4 0% improvement in communication proficiency among participants, as measured by pre- and post-training assessments.
- Developed and deployed 12+ end-to-end training modules under various projects, covering key areas such as Employability Skills, Email Etiquette, Presentation Skills, Resilience, and Tolerance to Ambiguity , directly contributing to improved workplace readiness and employee performance.
- Created and implemented 5+ custom assessment frameworks , including Versant-level testing for SAP Labs and Aricent , leading to a 40% increase in accurate skill mapping and more personalized development plans. Also supported content localization and customization across 3 regions , ensuring cultural and contextual relevance.
Associate
Navisite- A Time Warner Cable Company
08.2016 - 02.2017
Education
Bachelor of Technology -
GLA University
Mathura, Uttar PradeshSkills
Project planning and execution
Cross-functional team management
Process improvement (up to 20% cost savings)
On-time delivery (95% success rate)
Multi-project handling
Microsoft PowerPoint, Excel, Word
Project management tools
Learning Management Systems
Assessment tools
Verbal and written communication
Presentation and public speaking
Client and stakeholder engagement
Team collaboration and leadership
Conflict resolution
Adaptability and resilience
Attention to detail
Problem-solving
Analytics
Content creation
Personal Information
- Age / Date of birth: 10/10/94
- Marital status: Single
Timeline
Senior Community Manager
HT Media Ltd.
09.2022 - Current
Senior Engagement Manager
Coding Ninjas
12.2020 - 09.2022
Assistant Manager - Training and Development
Great Learning Education Solutions
06.2019 - 09.2020
Senior Facilitator
iPrimed Education Solutions
04.2019 - 06.2019
Consultant
iPrimed Education Solutions
04.2017 - 03.2019
Associate
Navisite- A Time Warner Cable Company
08.2016 - 02.2017
Bachelor of Technology -
GLA University