Swati Chaturvedi
Senior Community Manager
Summary
Results-driven Project Manager with a proven track record of successfully delivering 35+ cross-functional projects across diverse industries. Skilled in end-to-end project lifecycle management, stakeholder collaboration, and budget oversight ranging from ₹5 Lakhs to ₹5 Crores. Known for driving 95% on-time delivery, achieving 98% client satisfaction, and reducing costs by up to 20% through continuous process improvements. Adept at aligning business goals with project execution, fostering team synergy, and ensuring quality outcomes in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Senior Community Manager
HT Media Ltd.
09.2022 - Current
- Delivered 30+ cross-functional projects , collaborating with stakeholders across design, product, customer support, and client teams. Managed budgets ranging from ₹5 Lakhs to ₹5 Crores with a proven track record of 95% on-time delivery , 98% client satisfaction , and up to 20% cost reduction through continuous process improvements and operational efficiency.
- Adept at aligning business goals with project execution, fostering team synergy, and ensuring quality outcomes in fast-paced environments.
Senior Engagement Manager
Coding Ninjas
12.2020 - 09.2022
- Efficient and detail-oriented Project Manager – Academic Operations with a proven track record of optimizing academic workforce planning and driving operational excellence across 28+ successful projects. Experienced in managing faculty utilization of 90%+ , on-time payroll processing for 200+ faculty , balancing course loads across 50+ programs , and maintaining 98% scheduling adherence . Ensured 100% compliance with institutional and regulatory standards. Improved faculty and student satisfaction scores by 25% , reduced onboarding time by 30% , and achieved 20% cost savings through data-driven planning and streamlined course delivery. Adept at aligning academic operations with organizational goals to enhance learning outcomes and drive efficiency.
Assistant Manager - Training and Development
Great Learning Education Solutions
06.2019 - 09.2020
- Led the end-to-end project to build the organization's training function from scratch , including hiring and onboarding a team of 5+ trainers. Conducted comprehensive needs assessments and developed 15+ customized training modules tailored to business objectives. Achieved a 62% improvement in new hire sales performance and a 40% boost in soft skills ratings within the first quarter of implementation. Reduced onboarding time by 25% and improved training satisfaction scores to 97.4%+ through structured execution, continuous feedback, and cross-functional alignment.
Senior Facilitator
iPrimed Education Solutions
04.2019 - 06.2019
- Led regional training projects as Centre Head – North India , overseeing 40+ corporate training programs for top MNCs including Capgemini, Microsoft, HP, and SAP Labs , impacting over 1,200 professionals across various domains. Managed cross-functional coordination, trainer deployment, and ensured 100% on-time delivery across multiple locations. Contributed to recruitment initiatives , conducting 100+ interviews and supporting talent acquisition for clients like DSCI, Capgemini, and Quinnox , helping achieve a 90% candidate-client match rate . Known for driving high client satisfaction and successful project outcomes in a dynamic, multi-stakeholder environment.
Consultant
iPrimed Education Solutions
04.2017 - 03.2019
- Delivered over 150 corporate training sessions focused on English Language Acquisition, Business English, Soft Skills , and Personality Development , catering to more than 3,000 professionals across top MNCs such as Capgemini, HP, Microsoft, and SAP Labs . Achieved an average training satisfaction score of 95% and contributed to 4 0% improvement in communication proficiency among participants, as measured by pre- and post-training assessments.
- Developed and deployed 12+ end-to-end training modules under various projects, covering key areas such as Employability Skills, Email Etiquette, Presentation Skills, Resilience, and Tolerance to Ambiguity , directly contributing to improved workplace readiness and employee performance.
- Created and implemented 5+ custom assessment frameworks , including Versant-level testing for SAP Labs and Aricent , leading to a 40% increase in accurate skill mapping and more personalized development plans. Also supported content localization and customization across 3 regions , ensuring cultural and contextual relevance.
Associate
Navisite- A Time Warner Cable Company
08.2016 - 02.2017
Education
Bachelor of Technology -
GLA University
Mathura, Uttar PradeshSkills
Project planning and execution
Personal Information
- Age / Date of birth: 10/10/94
- Marital status: Single
Timeline
Senior Community Manager
HT Media Ltd.
09.2022 - Current
Senior Engagement Manager
Coding Ninjas
12.2020 - 09.2022
Assistant Manager - Training and Development
Great Learning Education Solutions
06.2019 - 09.2020
Senior Facilitator
iPrimed Education Solutions
04.2019 - 06.2019
Consultant
iPrimed Education Solutions
04.2017 - 03.2019
Associate
Navisite- A Time Warner Cable Company
08.2016 - 02.2017
Bachelor of Technology -
GLA University
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