Summary
Overview
Work History
Education
Resumeobjective
Personal Information
Timeline
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Swayam Prakash Singh

Noida

Summary

Experienced Manager with a demonstrated history of working in the financial services industry. Skilled in Business Model Design, Project Management, Networking and Market Research. Lead Manager and driving force ensuring customer satisfaction. Manage activities during entire customer lifecycle including, acquisition, retention and support. Work directly with cross-functional teams including product, marketing, finance and operations. Contribute to continuous process improvement to meet goals. Business Associate supporting clients and serving as primary business contact. Excel in building relationships with clients, identifying new business opportunities, handling client communication and communicating business offerings to customers.

Overview

6
6
years of professional experience

Work History

Sr Unit Manager

My Money Mantra Fintech Pvt Ltd
Noida
02.2021 - Current
  • Increased monthly business from 1.2 CR to 5 CR per month within a span of 6 months.
  • Investigated and integrated new strategies to expand business operations and grow customer base from 50k to 10L+ per month
  • Business owner for the major key accounts in the business vertical, currently handling a product of 5CR per month ( Moneyview, Tata Capital, Prefer, Finnable, Incred, L&T )
  • Contributed to the explanatory growth of the vertical by contributing 80-85% of the business on a monthly basis.
  • Responsible for revenue generation, currently contributing 80-85% to the revenue generation for the vertical.
  • Coordinated internal and external meetings to discuss developmental strategy, best practices, and process improvements.
  • Helping marketing, product, and risk team with the help of analysis on customer segments and their behavior in order to make customer-friendly product and journey.

Sr Subject Matter Expert

Indialends (GC Web Ventures PVT. LTD)
Gurgaon
09.2018 - 09.2020
  • Increased monthly gross sales from 50 Lakhs to 3.5 Cr within 1 yr and exceeded goals for sales, revenue, and profit margins.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Started PQ program with the major partners in order to stabilize the conversion and market growth.
  • Driving process improvement through the development of new strategies; developing an understanding of advancements in technology and innovations happening across the digital and broader marketplace.

Education

MBA - Information Technology

Amity University
Noida
05-2018

Bachelor of Business Administration - Business Management

Institute of Technology & Science
Ghaziabad
06.2015

Resumeobjective

Experienced Manager with a demonstrated history of working in the financial services industry. Skilled in Business Model Design, Project Management, Networking and Market Research.

Personal Information

  • Date of Birth: 16/05/92
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Sr Unit Manager

My Money Mantra Fintech Pvt Ltd
02.2021 - Current

Sr Subject Matter Expert

Indialends (GC Web Ventures PVT. LTD)
09.2018 - 09.2020

MBA - Information Technology

Amity University

Bachelor of Business Administration - Business Management

Institute of Technology & Science

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Swayam Prakash Singh