Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Swayam Sundar Singh

Bhubaneswar

Summary

Dynamic IT Analyst with proven expertise in technical troubleshooting and data analysis, at ESSPL. Adept at delivering exceptional customer support and collaborating with cross-functional teams to resolve critical IT issues. Skilled in SQL programming and passionate about enhancing business operations through innovative solutions.

Overview

5
5
years of professional experience

Work History

IT Analyst

ESSPL
Bhubaneswar
10.2019 - Current
  • Provided excellent service and attention to customers through phone conversations and email for our client, Maersk, and Maersk's customers.
  • Collaborated with cross-functional teams to identify and resolve IT issues impacting business operations.
  • Given end-to-end customer support.
  • I worked as a customer service representative for Home Depot and Macy's, related to IT for Maersk.

Education

Master of Science - Information Technology

Ravenshaw University
Cuttack
04-2021

Bachelor of Science - Information Technology

Ravenshaw University
Cuttack
05-2019

Skills

  • Technical troubleshooting
  • Data analysis
  • IT support
  • SQL programming
  • Database Developer

Languages

English
First Language
English
Advanced (C1)
C1

Accomplishments

  • Achieved the best employee of the Year from Maersk in year of 2022 for excellent performance .

Timeline

IT Analyst

ESSPL
10.2019 - Current

Master of Science - Information Technology

Ravenshaw University

Bachelor of Science - Information Technology

Ravenshaw University

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Swayam Sundar Singh