Summary
Overview
Work History
Skills
Timeline
AccountManager

Mangalarapu Swetha

Business Sales Specialist
Hyderabad

Summary

Enthusiastic Sales Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of sales and training in negotiating. Motivated to learn, grow and excel . Experienced Sales speclist with over 2 years of experience in education. Excellent reputation for resolving problems and improving customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business sales specialist position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Business Sales Specialist

CueMath Pvt Ltd
Bangalore
05.2020 - 08.2021
  • Built relationships with customers and community to promote long term business growth.
  • Promoted conversion of leads into customers through product knowledge and product solutions to meet customer needs.
  • Consulted with businesses to supply accurate product and service information.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Worked independently with minimal supervision.
  • Exceptional computer skills
  • Attended monthly sales meetings and quarterly sales trainings.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Completed daily outbound calls, up to 5-6 hours per day.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Quoted prices, credit terms and other bid specifications.
  • Maintained current knowledge of evolving changes in marketplace.
  • Achieved or exceeded company-defined sales quotas.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Met existing customers to review current services and expand sales opportunities.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Developed customer relationships and increased overall sales by 5-10%.
  • Negotiated prices, terms of sales and service agreements.
  • Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by 5-10%.
  • Set and achieved company defined sales goals.

CueMath on Boarding Manager

CueMath Pvt Ltd
Bangalore
05.2020 - 05.2021
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Worked with customers to understand needs and provide excellent service.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Improved operations through consistent hard work and dedication.
  • Handled [Number] calls per day to address customer inquiries and concerns.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.

Cuemath Teacher Partner

CueMath Pvt Ltd
Bangalore
07.2018 - 07.2022
  • Onboarded new temps by entering employee information into systems.
  • Increased customer satisfaction by resolving issues.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Participated in team-building activities to enhance working relationships.
  • Developed and maintained courteous and effective working relationships.
  • Resolved problems, improved operations and provided exceptional service.

Skills

    Lead Generation

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Timeline

Business Sales Specialist

CueMath Pvt Ltd
05.2020 - 08.2021

CueMath on Boarding Manager

CueMath Pvt Ltd
05.2020 - 05.2021

Cuemath Teacher Partner

CueMath Pvt Ltd
07.2018 - 07.2022

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Mangalarapu SwethaBusiness Sales Specialist