Syed Ghouse
Hyderabad
Summary
Results-driven Senior Process Associate known for high productivity and efficiency in task completion. Specialize in process optimization, workflow management, and quality control, ensuring operational excellence. Excel in communication, problem-solving, and teamwork to enhance project outcomes and workplace dynamics.
Overview
3
3
years of professional experience
Work History
Senior Process Associate Trust & Safety Specialist
Accenture
Hyderabad
08.2021 - 06.2024
- Accomplished as a Digital Content Management Trust and Safety Specialist with a successful track record in fighting spam and abuse at scale on Google maps by analyzing frauds, account related abuse, questionable business practices, violations of Google's policies, and general misuse of the product from Aug 2021 to till date
- Review website content, including text and images, to ensure that it follows company guidelines
- We screen and analyze online content for the suitability of the audience
- We follow terms on which content or user behavior is acceptable
- Categorize content based on each platform requirement
- Communicating with the internal marketing team and clients to enhance the process and product quality
- Successfully mentored 4 new hires batches as FPC (First point of contact on the floor)
- Identifying process gaps and communicating the same to the Leadership
- Received multiple star of the month awards for outstanding performance and excellent quality scores.
Education
MBA - Finance
Hyderabad Presidency PG College
12.2020
Skills
- Quick Learner
- Basic Knowledge of Computers
- MS Office
- Operating System
- Good Communication Skills
- Content Development
- Relationship Building
- Teamwork and Collaboration
- Adaptability
Personal Information
- Father's Name: Syed Moin
- Date of Birth: 04/01/1997
- Gender: Male
- Nationality: Indian
Languages
- English
- Hindi
- Telugu
Disclaimer
I hereby declare that the above-mentioned details are true and correct to the best of my knowledge.
Languages
English
First Language
Hindi
Proficient (C2)
C2
Telugu
Advanced (C1)
C1
Accomplishments
- Star Performer Award
Affiliations
- Sports
- Write Quotes
- Painting
Timeline
Senior Process Associate - Trust and Safety Specia
Accenture
08.2021 - 06.2024
MBA - Finance
Hyderabad Presidency PG College