Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SYED IBRAHIM

CHENNAI

Summary

Cluster Manager with extensive experience in marketing strategy and budget management at Cheap & Best Affordable Men's Salon. Enhanced client satisfaction through effective team leadership and rapid issue resolution, resulting in substantial clientele growth. Skilled in multitasking and promoting teamwork to achieve operational excellence.

Overview

3
3
years of professional experience

Work History

Cluster Manager

Cheap & Best Affordable Men's Salon
Chennai
02.2024 - Current
  • Managed daily operations for multiple salon locations ensuring high service quality.
  • Implemented marketing strategies to promote services and attract new clients regularly.
  • Conducted regular staff meetings to communicate expectations and address concerns promptly.
  • Resolved customer complaints swiftly to ensure satisfaction and loyalty retention.
  • Managed budgets for the cluster, ensuring financial targets were achieved within agreed timelines.
  • Lead a team of professionals in providing high level administrative support services within the cluster environment.
  • Employed strict lock-out and tag-out procedures to protect workers and equipment during maintenance procedures.

Cheap & Best Men's Salon
CHENNAI
03.2022 - 01.2024
  • Managed daily operations to ensure smooth front office functioning.
  • Scheduled appointments using salon management software for optimal service flow.
  • Handled customer inquiries and resolved issues to enhance client satisfaction.
  • Coordinated with stylists to maintain an efficient appointment system.
  • Maintained inventory of salon supplies and ordered as needed for operations.
  • Assisted in marketing efforts through social media engagement and promotions.
  • Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
  • Ensured proper maintenance of check-in and check-out log books, reservation logs and other related documents.

Education

AUTOMOBILE - Automotive Engineering

Aalim Muhammed Salegh College
AVADI
03-2021

Skills

  • Marketing strategy
  • Salon management
  • Budget management
  • Teamwork
  • Multitasking

Languages

Hindi
Intermediate (B1)
B1
English
Intermediate (B1)
B1
Tamil
Proficient (C2)
C2

Timeline

Cluster Manager

Cheap & Best Affordable Men's Salon
02.2024 - Current

Cheap & Best Men's Salon
03.2022 - 01.2024

AUTOMOBILE - Automotive Engineering

Aalim Muhammed Salegh College

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SYED IBRAHIM