Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Disclaimer
Personal Information
Maritalstatus
Timeline
Generic

Syed Irfan

Bengaluru

Summary

Insightful Account Manager combining cross-functional competencies in Business Development and sales. Expertise includes creating brand awareness, analyzing data and and implementing projects to positively impact organizational goals. Proficient in identifying challenging areas and achieving corrective measures. Recognized by executive management as a dependable leader that contributes as a team player, coach and develop colleagues and interface with professionals on all levels.

Overview

14
14
years of professional experience

Work History

Key Account Manager

Amazon
10.2023 - Current
  • Understand Amazon products and services and be able to articulate its functions and benefits to prospective sellers for onboarding.

KAM Lead (Launchpad)

Amazon
09.2022 - 10.2023
  • Own the brands growth and success within the program in assigned category and engage with sellers and internal teams to ideate on new solutions for seller success.

Assistant Manager

Amazon (formerly Prione Business Services Pvt Ltd)
02.2019 - 08.2022
  • Help define the seller base, industry verticals, and potential cities we target using local knowledge to launch Multi Seller Flex (MSF) sites in India.

Team Leader

Teleperformance (Flipkart Process)
07.2015 - 02.2019
  • Working towards achieving monthly targets, incentives, and revenue for the given category.

Senior Consultant

Flipkart Internet Pvt Ltd
04.2014 - 06.2015
  • Handling seller and buyer escalations received from CEO and Social Media, and liaising with concerned teams to have them resolved.

Senior Associate

Aditya Birla Minacs
05.2010 - 04.2014
  • Providing technical support to Mac and iOS device users globally.

Education

B.E in Electronics and Communication -

VTU
India

Networking -

HCL Technologies
Bangalore

Software Testing -

HCL Technologies
Bangalore

Leadership Training -

Personality Development -

Skills

  • Effective Communication
  • Account Management
  • Business Development
  • Critical Thinking
  • Proficient Problem Solving
  • Data-driven decision-making
  • Independently Driven
  • Prioritization and Multi-Tasking
  • Relationship Building
  • Account Retention

Accomplishments

  • Received ‘Gem Award' for the contributions in Annual Sale event at Amazon.
  • Awarded with ‘Customer Satisfaction Challenger' and ‘Best Performer' awards (Flipkart).
  • Received ‘The Best Employee' Award (Aditya Birla Minacs).
  • Frequent appreciations from management and clients.

Languages

  • English, First Language
  • Hindi, C2 Proficient (C2)
  • Kannada, C2 Proficient (C2)

Disclaimer

I hereby declare that the above statements are true and complete to the best of my knowledge and belief.

Personal Information

  • Gender: Male
  • Nationality: Indian

Maritalstatus

Married

Timeline

Key Account Manager

Amazon
10.2023 - Current

KAM Lead (Launchpad)

Amazon
09.2022 - 10.2023

Assistant Manager

Amazon (formerly Prione Business Services Pvt Ltd)
02.2019 - 08.2022

Team Leader

Teleperformance (Flipkart Process)
07.2015 - 02.2019

Senior Consultant

Flipkart Internet Pvt Ltd
04.2014 - 06.2015

Senior Associate

Aditya Birla Minacs
05.2010 - 04.2014

B.E in Electronics and Communication -

VTU

Networking -

HCL Technologies

Software Testing -

HCL Technologies

Leadership Training -

Personality Development -

Syed Irfan